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  1. US
  2. CA
  3. San Jose
NAPA Auto Parts - A & A Auto Supply

NAPA Auto Parts - A & A Auto Supply

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3071 Monterey Hwy, San Jose, CA 95111, USA Get Directions
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ABOUT   Services Excellence Summary

The National Automotive Parts Association (NAPA) was established in Detroit in 1925 by a coalition of auto parts suppliers with a clear goal: to enhance the distribution of parts to people and organizations that depend on automobiles and trucks for transportation. NAPA Auto Parts warehouses and stores were once owned by a large group of member businesses and rapidly became the best source for parts. Carlyle Fraser, the founder of Genuine Parts Company, made a substantial financial investment in NAPA's early history, driving its growth and success. From its formation in 1925 to the present day, our company has developed into a multi-billion-dollar company with a nationwide network of retail and wholesale auto parts and storage locations. NAPA Auto Parts specializes in high-quality automotive parts for almost any vehicle. We can help you find the right battery, brakes, or filters for your type of car. Our inventory also includes tools, equipment, and other parts you may need. Please stop by or give us a call to place an order for any product you require. Should you need it, we will dial in to our location, or you could pick it up at your convenience. Alternatively, you can order online and pick it up at the location nearest to you.

 

SUMMARY   Reviews Summary

Reviews of Napa Auto Parts show a positive sentiment about a customer service. The company offers a comprehensive inventory of parts hard to find in other stores. The staff is friendly, knowledgeable, and willing to help. Some customers express surprise at how the company is well-stocked. Customer service is superb. This includes parts delivery, which is fast. Among the benefits, some customers have discussed are AMS service for Harley Davidsons, very knowledgeable staff like Moses, and exceptional product quality. But the few things that make them unhappy include dissatisfaction with little parking and how they purchase service despite reservation. Nonetheless, most customers rate the purchase experience and recommended three minutes and ten minutes as short and direct as they used to say.

 

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Pros & Cons

PROS
very friendly (2)
knowledgeable st ... (2)
good service (2)
very knowledgeab ... (2)
good service (2)
fast service (1)
friendly and pro ... (1)
very knowledgeab ... (1)
good prices (1)
good selection (1)
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Cons
rude (4)
wasted my time (3)
won't be back (3)
bad customer ser ... (2)
bad services (2)
NAPA Auto Parts - A & A Auto Supply Reviews: 102. Average Rating: 3.9
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