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  1. US
  2. CA
  3. San Jose
NRG Clean Power
NRG Clean Power
NRG Clean Power
NRG Clean Power

NRG Clean Power

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75 E Santa Clara St, San Jose, CA 95113, USA Get Directions
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ABOUT   Services Excellence Summary

NRG Clean Power is the primary whole-house efficiency company in California with more than three decades of exceptional customer service and NRG Clean Power. We're a complete home performance versus the commitment to energy efficiency and sustainability. Clean and renewable energy can be the future if you back it. Customer satisfaction is the backbone of our business, leading to Diamond Certification for four years in a row. NRG Clean Power has the best solar products and the most flexible financing. We will also be there to support you both during the process and in the future. Comprehensive Service Offered All permits will be obtained, and HOA or utility company coordination will be done so as to get all of the necessary clearances. The solar array will be designed to ensure reliable and long-term energy generation. Our team of experts will help me install the solar cells. Our monitoring service will allow us to view the operation of your solar system in real-time. 30+ Years of Experience More than 9,000 systems installed More than 12,000 trees planted Carbon Offset - 5,000 MT California's top home-electrification service Time and money will be saved by our services

 

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very impressed (1)
very helpful (1)
recommend (1)
very competitive ... (1)
great job (1)
Cons
terrible (1)
terrible experie ... (1)
horrible (1)
frustrating (1)

NRG Clean Power Reviews: 6. Average Rating: 3.7

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Don't hire this company! We have solar, and wanted battery backup. We went with NRG Clean Power in April, 2022. I currently have a battery sitting in my garage, uninstalled. EVERY time estimate they have given for completion has been wrong (the first saleswoman said for a simple battery-only install, 6-8 weeks!). As others have said, communications are horrible. The ONLY time this company has initiated contact is when payment is due. In July (after I contacted them to ask about the 6-8 week estimate), I was told the permit application had been kicked back by the fire department, so it would be a couple more weeks to get it approved. The permit was approved at the end of October (I only found this out when I received a payment request via email). I called to ask about the payment request, and was told at that time that installs were being scheduled 2-4 weeks out, so I would be contacted soon to schedule the install. In late November, and again in December, I reached out to NRG Clean Power to ask about my installation. After contacting NRC Clean Power executives (via LinkeIn), I was given an installation date of January 16th (a Monday). I received a call on Friday, January 13th, telling me the installation was cancelled and would have to be rescheduled. After receiving a new Project Manager, I was given an installation date on February 28th (today). I emailed my Project Manager on Thursday, February 23rd, just to check to see if everything was in order. His response was, "I have not received any update from the installer that there will be a delay, which means this is still scheduled for 02/28/23." Gee, you think maybe you could just check with the installer to confirm? Well, it's 10 AM, and I haven't seen or heard anything from NRG or the installer. In six weeks, it will be one year since we started this debacle. Time for more frustrating attempts at communication with this company. Save yourself the trouble, for anything solar-related, go with a different company.
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