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  1. US
  2. CA
  3. San Jose
Planet Orange
Planet Orange
Planet Orange

Planet Orange

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434 Park Ave, San Jose, CA 95110, USA Get Directions
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ABOUT   Services Excellence Summary

The Planet Orange Family sends its love, kindness, and safety to each of you and your families. We hope that during this tough time of transition and challenge, you and yours are finding health and happiness. Corporate office staff and home service supervisors are all set-up to work from home, and as we continue forward with full array of daily services, rest assured that our technicians have the highest focus on health and safety as they deliver essential services. This is our natural commitment to every single one of your communities: we are the front-line of health and safety beyond Coronavirus, and we take this responsibility seriously. As always, our daily safety measures we use are to the highest EPA, Public Health regulatory standards (on top of what the competition does), and now we have also taken the step of having all of our employees complete COVID-19 Safety Awareness Training from the International Janitorial Cleaning Services Association, so that we can stay up-to-date on the latest equipment and supplies for protecting your staff and clients. We are closely following the Centers for Disease Control (CDC) guidelines, as well as maintaining regular communication among our crew members regarding how to keep both themselves and all of our clients safe. At Planet Orange, we truly believe that our Essential Service business is required at all times, and we are committed to staying vigilant to the constant changes in regulatory standards and doing everything in our power to go above and beyond what is mandatory.

 

SUMMARY   Reviews Summary

Reviews for Planet Orange are overwhelmingly positive. Many customers praise their professionalism and commitment to customer service. One reviewer wrote that their inspector was knowledgeable and thorough and was pleased with the quality of service. Another person shared that they had been a client for five years and had no more termites after a treatment even in hard-to-reach areas. Several customers praised Planet Orange's pest control plans and annual checkups, calling it affordable and highly beneficial. Others highlighted technician Chris H who shared good insights and willingly answered all their queries. There was also positive feedback from users who were looking forward to the upcoming holiday season without pests, acknowledging the fantastic and timely service. However, the payment is said to be a little higher than average, most users believe in quality and some of their complaints are outdated. Many sign-ups are new customers, yet a few are referred by long-term customers. Generally, reviewers show fine satisfaction and note of high-advising Planet Orange.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (6)
great service (5)
highly recommend ... (4)
helped me (3)
very knowledgeab ... (3)
very happy (3)
on time (3)
great work (2)
great job (2)
super nice (2)
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Cons
rude (2)
unreliable (1)
unprofessional (1)
do not come (1)
unprofessional (1)
delayed (1)
not recommend (1)
horrible (1)
not satisfied (1)
rude customer se ... (1)
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Planet Orange Reviews: 88. Average Rating: 4.0

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