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Review Keywords Analysis

  1. US
  2. CA
  3. San Jose
Restoration Specialists
Restoration Specialists
Restoration Specialists

Restoration Specialists

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Open 00:00-23:59 now
5655 Silver Creek Valley Rd #818, San Jose, CA 95138, USA Get Directions
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ABOUT   Services Excellence Summary

A large and catastrophic loss can devastate your San Jose, CA business, both financially and emotionally. We understand how critical it is to act quickly and provide property owners with peace of mind who have just suffered a catastrophic loss. If this happens to you, stay calm and call us immediately so that we can assess the situation and figure out the next steps. We have a lot of experience with water cleanup in San Jose, California, and we understand the need for special water damage restoration processes to restore your property to pre-loss status. Our plan will include the complete extraction of water and drying of all items and structures affected by the water. Our water extraction and restoration services, as well as any other services needed to manage water emergencies, provide complete and detailed help. We use every available water mitigation method to ensure that your home or commercial property is restored to its original form.

 

SUMMARY   Reviews Summary

Using the comments, the water damage repair company, Dry1Out, had overwhelmingly good reviews. Reviewers claim to have experienced exceptional service from start to finish, despite the severity or cause of the damage. Customer service was a recurring theme. Most of the customers mentioned the employee's helpfulness and kindness. The workers' expertise and professionalism as they meticulously worked through assessments, communication with insurance adjusters, and clean-up was complimented with each house. Every reviewer seemed to have a special employee, like Raphael, that goes beyond to support their company and understands the emergency that lays before them. In general, expectations are met or exceeded. The peace of mind and resolution that came with collaborating with Restoration Specialists following water damage were noted in one review. Guinea pigs and their dry walls, insulation, and floors were expected to be damaged and were left in such disrepair. It is suggested that the services of Restoration Specialists be sought. Staff expertise and the level of detail during process updates were mentioned by customers, who frequently received support and were greatly satisfied. Dry1 Out employees were also noted to use Covid-19 safety measures that included masking to make customers feel safe. Communication often seemed to be a strong point for them. Dry1Out employees were always good about letting customers know how the process was going and asking about it. Additionally, they are said to be punctual and fast when the customer had water damage, returning them to normalcy. Dry1Out is recommended at the end of the review. Like everything the company did, they were always ready to assist customers patiently and professionally in each step of the process.

 

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Pros & Cons

PROS
recommend (11)
very professiona ... (3)
on time (2)
easy to work wit ... (2)
professional and ... (2)
very happy (2)
very helpful (2)
highly recommend ... (2)
can't say enough ... (2)
helped me (1)
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Restoration Specialists Reviews: 21. Average Rating: 5.0
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