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Review Keywords Analysis

  1. US
  2. CA
  3. San Jose
Spider Auto Glass/ Spider's Garage

Spider Auto Glass/ Spider's Garage

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880 N 10th St, San Jose, CA 95112, USA Get Directions
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ABOUT   Services Excellence Summary

Spider Auto Glass/ Spider's Garage: San Jose Auto Glass has no secrets as to why it is the best. We pay close attention to each detail and address it carefully. We only use the best materials and certified adhesive to guarantee the highest standards in vehicle and windshield safety. The following statement always gives us pleasure whenever we hear it: ”WOW! You guys did an amazing job. It is almost like nothing ever happened.” People come to us out of necessity, not because they are looking for something. We may not always be visited by the clients, but we want to show them that we took care of them. Each car is our own, and the clients should feel like it never happened.

 

SUMMARY   Reviews Summary

Spider Glass customers praise the repair shop. They offer numerous services including windshield and sunroof repairs. The business receives fantastic reviews about its service quality, timing and prices. They are professional meeting customer expectations. Customers expressed satisfaction with the promptness, quality, and affordability of the service, especially windshield repairs. Writing in the first person, one reviewer expresses relief in calling the owner who was responsive and replaced his sunroof. These sentiments are echoed, with some mentioning their friends' and dealers' dissatisfaction. A client expresses happiness about being able to drive and refers to the shop as exceptional. He feels glad and acknowledges the owner's quick response, professionalism, and excellent work. Sunroof repairs are emphasized because of their complexity, dealing with other shops and delegating the work to Spider Glass. Dealers' high repair costs are compared to the minute sum paid after the trip. Customers are urged to try experts first before other options. One customer writes about how his unique sunroof repair project was taken by the owner. He involved him to find a solution which was cheaper as compared to the dealers he contacted. He was impressed and recommended the shop. Another excited client appreciates immediate feedback and proper communication. He also mentions it is loyal and keen on details. Dealers had failed to identify the defect with the blown gas gauge but the shop owner realized that fixing a broken wire would solve their issue. Customers are advised against consultants and dealers who may mislead them, as prices are higher. Qualified auto glass repair shop recommends, as it meets customers' demands and exceeds most of them. It is appreciated for the quality of service, affordability, and customer interaction.

 

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Pros & Cons

PROS
recommend (11)
recommended (7)
great service (6)
highly recommend ... (6)
friendly staff (6)
great customer s ... (4)
highly recommend ... (4)
great price (3)
affordable (3)
quality work (3)
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Cons
not impressed (1)

Spider Auto Glass/ Spider's Garage Reviews: 90. Average Rating: 4.5

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