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Review Keywords Analysis

  1. US
  2. CA
  3. San Jose
Water Heaters Only, Inc
Water Heaters Only, Inc
Water Heaters Only, Inc

Water Heaters Only, Inc

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Open  00:00-23:59 now
1780E Old Bayshore Hwy, San Jose, CA 95112, USA Get Directions
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ABOUT   Services Excellence Summary

Water Heaters Only, Inc., founded in 1968 in Burlingame, CA, is dedicated to high-quality, low-cost water heater replacement. Water Heaters Only, Inc. has thrived on this premise. By guaranteeing the best quality water heater replacement and repair services, the company has grown. While maintaining high-quality products, Water Heaters Only, Inc. aims to minimize costs. Our suppliers have given our technicians training. The technicians are well-trained in water heater installation. They have expertise in dealing with complicated installations, bad water heaters, and other unforeseen contingencies.

 

SUMMARY   Reviews Summary

Water Heaters Only has commendable service from repair to replacement, with Kevin, Chris, and Alex being among the professional, thorough and friendly technicians that customers often write about. They arrive on time and work with speed and efficiency, giving the quotes accurately and keeping the homes clean. Chris showed exceptional workmanship in installing the new heaters with detailed information and professional guidance to the customers. Most of the responses were to emergency issues, while Alex and Sean's COVID-19 preparedness managed a different narrative. Customers whose water heater needed repair or replacement water heaters were delighted by the company's fast, affordable, and excellent service. The technicians and the office staff who were involved in the installations and replacement process in several of the reviews showed a very professional, courteous, and communicative team that was willing to assist the customers to solve their problems. The pre-existing condition of the water heaters and their dates of installation in the reviews submit that customers had very old and faulty water heaters that other companies would have recommended for replacement. The question is, did Water Heaters Only take advantage of these situations and recommend replacement even when it was not necessary to increase their pay? No, this was not the case. It is a clear indication that the company promoted its primary objective to provide quality and fair-priced services to the clients. The customers also consistently highlighted on-time services, transparent quotes, and cost-effective. Proposed five star rating is highly recommended to Water Heaters Only.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (25)
very professiona ... (14)
highly recommend ... (13)
great job (10)
excellent job (8)
on time (7)
great service (5)
very happy (4)
very knowledgeab ... (3)
great customer s ... (3)
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Cons
slow (1)
unreasonable (1)
stay away (1)
no response (1)

Water Heaters Only, Inc Reviews: 99. Average Rating: 4.9

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