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  1. US
  2. CA
  3. San Jose
Westshore Roofing, Inc.
Westshore Roofing, Inc.
Westshore Roofing, Inc.

Westshore Roofing, Inc.

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2245 Fortune Dr Ste A, San Jose, CA 95131, USA Get Directions
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ABOUT   Services Excellence Summary

Westshore Roofing, Inc. is one of the top roofing contractors in North America. This is because it is Master Elite Certified. Westshore Roofing's participation in this program means that it is always learning and improving its roofing processes. Only 2 percent of all roofing contractors have Master Elite certification, and Westshore Roofing is proud to be one of them. One significant advantage of being a GAF Master Elite contractor is that it can offer the best warranties available from GAF, the Silver and Gold Pledge warranties. These warranties cover both workmanship and materials. Since installation causes about 95% of roofing issues, the longer installation warranty helps the homeowner. With Westshore Roofing, you can be sure that your roof project will be professionally completed with the highest-quality materials and installation.

 

SUMMARY   Reviews Summary

Customer Reviews from Westshore Roofing show consistency and enthusiasm for the work provided by the business. The business replaced some consumers' roofs and gutters, often on tight schedules and in bad weather. However the business demonstrated great professionalism and willingness to respond to inquiries swiftly. This indicates a high level of customer service. Customer feedback suggests that they believe the professionals at Westshore Roofing are honset and assigned the correct person to do job. What distinguishes them from other companies is their willingness to encounter hidden problems and fix them without hesitation, often at little or no extra expense -382 words. Most feedback portrays a high level of technical skill. This suggests that Westshore Roofing has a profound understanding of roofing and guttering. Customer reviews suggest that the company is knowledgeable and is skilled at handling various types of roofing and guttering problems. This is also proof that the company has employees who are professionally trained and have a lot of experience in the field. There are few complaints about the technical ability of workers. A few clients mentioned that they resolved the leaks in their house and lived through the rainy season without any leakages after engaging Westshore Roofing services. This means that the company delivers on its promises and that a task is never complete if the problem resurfaces. Moreover, those who mentioned it suggested that the company uses high-quality materials during guest reviews. This could mean the company does research and tries to keep ahead of the competition. Westshore Roofing has a different way of treating its clients, and it pays off in terms of customer satisfaction. Everything is easy to review and businessverified to ensure that all customers receive the right information and providers. This suggests that other firms in the industry might have an advantage. Because of this, the significant, hidden expenses for other businesses appear to have exceeded the estimates of Greater Westshore Roofing customers. Customers frequently mention that their price is reasonable and business as the price they would have to pay to fix less urgent problems. This make the company the best in the industry. Customers use words like reassuring, transparent, and consistent to describe a business. It suggests that they understand what to expect and that they would not hesitate to follow up if things did not go according to plan. Some even appreciate that their roofs were changed in weather while other contractors struggle to complete work in good weather. Customers have various alternatives, but they are limited based on when they can be available. This means that customer service is a priority for businesses and they try to be flexible. It implies that the company does not book but ensures the customer can be available at the proposed time to perform specific tasks. Doing this allows the business to have a good relationship with its customers long. These two pillars of the customer satisfaction of price and skill make it easier for customers to complete and get excited about the future using Westshore Roofing. Many of them become repeat customers or sources of referrals because of their satisfaction and belief that the same company can help other people.

 

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Pros & Cons

PROS
recommend (16)
highly recommend ... (11)
very professiona ... (10)
excellent servic ... (4)
very knowledgeab ... (3)
great job (3)
very happy (3)
professional and ... (2)
on time (2)
recommended (1)
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Cons
damages (1)
not recommend (1)
not satisfied (1)
bad business (1)
disappointed (1)
dishonest (1)
poor communicati ... (1)
not paying atten ... (1)
unprofessional (1)
never heard back ... (1)
Westshore Roofing, Inc. Reviews: 45. Average Rating: 4.5
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