Kerry Vierra has worked in the veterinary field for over 15 years. She is a native of San Jose and the proud owner of While You Were Out. She has built a dynamic work ethic through years in the industry, first as a nurse practitioner, then as a nurse in surgery, and most lately as a nurse specialist at one of the most respected facilities in the Bay Area. She is accustomed to various types of animals, especially those with special needs and postoperative problems. While You Were Out was only an idea from 2005 to 2012, then became a reality in 2012. It transformed into a business because of Alex's innovative mindset. Her love for animals is what makes this company the best in the region. There are a variety of services that are offered to pet owners by While You Were Out, and the pets themselves. These services include dog walking while owners are away on vacation, pet sitting if owners go out of town, and trail adventure along the Los Gatos Creek. Alex's expertise allows her to easily identify the occurrence of a medical problem, such as the pet being in a state of distress, and administer complex medications. While You Were Out is well-versed in all breeds of dogs and work well with each of these breeds. Such assurances make these pet owners feel at ease, knowing that their pets will be okay, in good company, and protected.
Reviews Summary
Alex reviews primarily show satisfaction with customers. Most reviews reflect the customer's awareness of the dogs in their absence and overall satisfaction with the dog service provider. Many appreciate the company's attention to detail, clear communication, professionalism, and the fact that they keep customers informed while away. Customers enjoy the photos, updates, and feel sad leaving their pets behind. One customer, who has left their pet with Alex for many years, appreciates how the company keeps customers in the loop and has unlimited options for post-walking services. Customers are highly recommended to use \When you were out\ as they put the pets in safe hands is visually impaired and can quickly have the information in one menu option. Monitor Alex is someone who is proud and makes her customers proud of her and would like to see her progress.
Frequently asked questions
7 questions
What do While You Were Out clients say about the work?
Clients frequently praise the team for their reliability, professionalism, and ability to care for special needs pets. Reviewers highlight the excellent communication, including daily updates and photos, which provide peace of mind while they are away.
Does While You Were Out offer pet sitting for special needs animals?
Yes, they provide specialized pet sitting services, including care for special needs pets. Reviewers have noted their expertise in administering medications and providing attentive care, ensuring pets receive the necessary support.
Can I get daily updates about my pet while using While You Were Out's services?
Absolutely! They offer daily photo updates, detailed care reports, and emergency notifications at no charge, ensuring pet owners stay informed about their pets' well-being.
How does While You Were Out handle dog walking services?
They offer various dog walking options, including regular, extended, and group walks. Reviewers commend the team's punctuality and the personalized attention their dogs receive during walks.
Who is the owner of While You Were Out, and what is her experience?
Kerry Vierra, the owner, is a San Jose native with over 15 years of experience in the veterinary industry, including roles as a nurse practitioner and specialist, which enhances her pet care expertise.
What types of medication administration does While You Were Out provide?
They offer oral medication, subcutaneous fluids, and special diet preparation, ensuring pets receive the necessary care tailored to their health needs.