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Kerry Vierra has worked in the veterinary field for over 15 years. She is a native of San Jose and the proud owner of While You Were Out. She has built a dynamic work ethic through years in the industry, first as a nurse practitioner, then as a nurse in surgery, and most lately as a nurse specialist at one of the most respected facilities in the Bay Area. She is accustomed to various types of animals, especially those with special needs and postoperative problems. While You Were Out was only an idea from 2005 to 2012, then became a reality in 2012. It transformed into a business because of Alex's innovative mindset. Her love for animals is what makes this company the best in the region. There are a variety of services that are offered to pet owners by While You Were Out, and the pets themselves. These services include dog walking while owners are away on vacation, pet sitting if owners go out of town, and trail adventure along the Los Gatos Creek. Alex's expertise allows her to easily identify the occurrence of a medical problem, such as the pet being in a state of distress, and administer complex medications. While You Were Out is well-versed in all breeds of dogs and work well with each of these breeds. Such assurances make these pet owners feel at ease, knowing that their pets will be okay, in good company, and protected.
 
Alex reviews primarily show satisfaction with customers. Most reviews reflect the customer's awareness of the dogs in their absence and overall satisfaction with the dog service provider. Many appreciate the company's attention to detail, clear communication, professionalism, and the fact that they keep customers informed while away. Customers enjoy the photos, updates, and feel sad leaving their pets behind. One customer, who has left their pet with Alex for many years, appreciates how the company keeps customers in the loop and has unlimited options for post-walking services. Customers are highly recommended to use \When you were out\ as they put the pets in safe hands is visually impaired and can quickly have the information in one menu option. Monitor Alex is someone who is proud and makes her customers proud of her and would like to see her progress.
 
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