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  1. US
  2. CA
  3. Santa Monica
Toyota Santa Monica

Toyota Santa Monica

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1230 Santa Monica Blvd, Santa Monica, CA 90404, USA Get Directions
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ABOUT   Services Excellence Summary

At Toyota Santa Monica, we love Santa Monica's community and environment, we are the top hybrid vehicle sales dealership in Los Angeles, and we are a certified Toyota Mirai dealer. Our sales and service advisers are highly trained and experienced, and our customer service is second to none. The hardest part of purchasing a car is now over (locating the car of your dreams). That leaves finance. Do you suffer from chills every time you hear the word finance? Our team at Toyota Santa Monica Finance is standing by. We offer Santa Monica drivers the opportunity to collaborate with our finance specialists to develop a payment plan that is as distinct as they are. Our finance team is connected to a wide network of lenders at Toyota Santa Monica. This guarantees that drivers are always treated fairly.

 

SUMMARY   Reviews Summary

Overall, Toyota Santa Monica had a good reputation. The dealership provided excellent service for both new and used car buyers. Many customers reported that their sales department was top-notch and had personnel who provided accurate, relevant information. They were also experts in the cars they were selling, making the buying process simple and fun. The financial services staff were very knowledgeable and fast and were able to recommend better trade-in programs than the rest of the market. The service department also had an efficient and expert service advisor. Many customers express that they had a good experience and would like to return. In general, the customers were giving positive feedback about the customer service at Toyota Santa Monica.

 

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Reputation Change over time

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Pros & Cons

PROS
helpful staff (3)
easy experience (3)
very helpful (2)
amazing experien ... (2)
accommodating (2)
recommend (2)
highly recommend ... (2)
very professiona ... (2)
excellent servic ... (2)
absolutely amazi ... (1)
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Cons
rude (4)
unprofessional (4)
stay away (3)
dishonest (2)
waste of time (2)
awful (2)
disappointed (2)
waste your time (2)
expensive (1)
waste my time (1)
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Toyota Santa Monica Reviews: 101. Average Rating: 2.6
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