First Kia Simi Valley site, a proud member of the First Automotive Group that has served Simi Valley and the surrounding region for over 30 years. Simi Valley is like nowhere else, and we want to ensure that you have the best possible automobile buying experience every time. Our team will greet you with a smile and listen carefully to your concerns. We will assist you in locating the car, truck or van that meets your needs in every way. Whether you are purchasing a car for your child, a commuter van, the vehicle you've always desired, or anything else, it is important. We have the finest bargains available on new and used automobiles, including cars, trucks, and SUVs, as well as certified pre-owned models, and the best customer service possible. We also have a group of factory-trained professionals in our service department that is eager to help you maintain your vehicle. Our parts department is well-equipped and prepared to serve our consumers.
Reviews Summary
Customers had positive experiences at First Kia in Simi Valley with exemplary customer service and efficiency. The sales and customer service teams, especially Brian, Oscar, Greg, Juan, and Eric, were often commended for their pleasant and professional attitudes. Customers repeatedly emphasized the way they were treated with respect and kindness, comparing it to other dealerships who seemed lacking. Every customer seemed satisfied with the dealership's expert advice, which helped them understand their cars' features or solve repair problems efficiently. Some customers thanked the dealership for providing excellent, respectful service during difficult financial times. The First Kia service team received positive feedback as well, with some customers having quick, easy repairs scheduled on short notice. All customers were quick to compliment how easy and straightforward the purchase and service processes were, a rarity in the often stressful world of car buying. Many reviews commended the dealership's quick response and their ability to keep customers informed, noting that both the car buying and repair processes were shorter than they had expected. Many customers also said that they would return to the dealership and encouraged others to consider it for their next purchase or repair.
Frequently asked questions
7 questions
What do clients say about the service at First Kia Simi Valley?
Customers frequently highlight the professionalism and friendliness of the staff, particularly praising Brian and Oscar for their attentive service and clear communication. Many appreciate the efficient process and the welcoming environment, making their experiences enjoyable.
Does First Kia Simi Valley offer vehicle repair services, and how do customers feel about them?
Yes, they provide vehicle repair services including diagnostic service, electrical system repair, and engine repair. Reviewers commend the team's efficiency and thoroughness, noting quick turnaround times and effective communication throughout the repair process.
Can I get financing options at First Kia Simi Valley?
Yes, they offer financing options consulting as part of their sales and financing services. Customers have noted that the team is helpful in finding financing solutions that fit their needs, contributing to a smooth purchasing experience.
Does First Kia Simi Valley provide shuttle services?
Yes, they offer shuttle services including local shuttle rides, emergency towing services, and drop-off services. Reviewers appreciate these conveniences, especially during vehicle servicing, enhancing their overall experience.
What kind of general maintenance services does First Kia Simi Valley offer?
They provide general maintenance services such as oil changes, tire rotations, and fluid replacements. Customers have expressed satisfaction with the thoroughness and quality of these maintenance services.
How long does it typically take to purchase a vehicle from First Kia Simi Valley?
Many customers report that the vehicle purchasing process is efficient, often taking just a couple of hours. They appreciate the transparency and support from the staff throughout the experience, which makes it less stressful.