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First Kia Simi Valley

Name: First Kia Simi Valley
Address: Simi Valley, US
Telephone: +18052720770
Rating: 3.8922

102 reviews

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+18052720770

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2081 First St, Simi Valley, CA 93065, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in California

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ABOUT Services Excellence Summary

First Kia Simi Valley site, a proud member of the First Automotive Group that has served Simi Valley and the surrounding region for over 30 years. Simi Valley is like nowhere else, and we want to ensure that you have the best possible automobile buying experience every time. Our team will greet you with a smile and listen carefully to your concerns. We will assist you in locating the car, truck or van that meets your needs in every way. Whether you are purchasing a car for your child, a commuter van, the vehicle you've always desired, or anything else, it is important. We have the finest bargains available on new and used automobiles, including cars, trucks, and SUVs, as well as certified pre-owned models, and the best customer service possible. We also have a group of factory-trained professionals in our service department that is eager to help you maintain your vehicle. Our parts department is well-equipped and prepared to serve our consumers.

SUMMARY Reviews Summary

Customers had positive experiences at First Kia in Simi Valley with exemplary customer service and efficiency. The sales and customer service teams, especially Brian, Oscar, Greg, Juan, and Eric, were often commended for their pleasant and professional attitudes. Customers repeatedly emphasized the way they were treated with respect and kindness, comparing it to other dealerships who seemed lacking. Every customer seemed satisfied with the dealership's expert advice, which helped them understand their cars' features or solve repair problems efficiently. Some customers thanked the dealership for providing excellent, respectful service during difficult financial times. The First Kia service team received positive feedback as well, with some customers having quick, easy repairs scheduled on short notice. All customers were quick to compliment how easy and straightforward the purchase and service processes were, a rarity in the often stressful world of car buying. Many reviews commended the dealership's quick response and their ability to keep customers informed, noting that both the car buying and repair processes were shorter than they had expected. Many customers also said that they would return to the dealership and encouraged others to consider it for their next purchase or repair.

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Reputation Change over time

Pros & Cons

PROS

recommend (9)

highly recommend ... (5)

great experience ... (4)

helped me (4)

friendly and pro ... (3)

very professiona ... (3)

great service (3)

very friendly (3)

experience was g ... (2)

very helpful (2)

Cons

rude (4)

stay away (2)

not recommend (2)

unprofessional (2)

upset (1)

waste of time (1)

would not recomm ... (1)

awful (1)

extremely rude (1)

go somewhere els ... (1)