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  1. US
  2. CA
  3. Simi Valley
Simi Valley Toyota

Simi Valley Toyota

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Open  8:30 AM-8:00 PM now
2380 First St, Simi Valley, CA 93065, USA Get Directions
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ABOUT   Services Excellence Summary

Welcome to our Toyota dealership in Simi Valley, Simi Valley Toyota. Simi Valley Toyota is a Toyota New, Certified Used and Pre-Owned Dealer located in Simi, Thousand Oaks, and San Fernando. Looking for a new Toyota or a used car? You've come to the right place! Our friendly, helpful, and knowledgeable staff will treat you like a valued customer, whether you're buying a vehicle, getting your vehicle serviced, or shopping for parts. Simi Valley Toyota boasts excellent customer service along with fair prices and a large selection of cars. Simi Valley Toyota will provide you with all of that and more. Toyotas are known for being reliable and affordable. We carry an extensive selection of new, used, and certified pre-owned Toyotas and other models.

 

SUMMARY   Reviews Summary

It is apparent from the reviews that the interactions between the customers and the staff at Toyota of Simi Valley were positive. Several customers praised the employees for their helpfulness and knowledge during the car buying process, with multiple reviewers mentioning O’Brian and Paul by name. The salespeople were commended for being patient, informative and informative without being pushy. Joe Black and Joa B were called out by various customers for dedication and service, as well as their role in providing positive car buying experiences. O'Brian and Pual and the rest of the staff went the extra mile to make the purchases straight forward, and the employees were punctual and accommodating, as seen when they emailed photos and videos of the vehicles to the clients. And Joe Black and other staff troops picked up some of the customers from the airport, making the process convenient. Rubbing the blue, black, and other stains off the customersIn the reviews, the service culture is also on display. Most customers felt at peace and cared for and did not report any signs of high pressure sales tactics. Over the course of their transactions, they observed that the staff had their best interests at heart. True to their word and hopeful, clients also mentioned that it added an agreeable experience in their lives and highly recommended the dealership and their salespeople. Most customers ended up recommending family and friends. One Preventive Richard Trudell negative experience permeated the unfavorable sentiment. A car owner discovered leaked oil after completing their maintenance job. On their part, this was the hardest experience they had to contend with as most of the reports were positive. This evidence showed some level of inconsistency in the after-sales service, which should be promoted. Despite this, all customers are subject to such circumstances. Because there are many other clients, acclaim tops this in most instances greater experience, and this adds some weight to the services. Deploying the staff who proved responsible for the positive experience, the clients also showed the delegation is productive and committed to the company. The review showed a highly satisfied client base, with many clients who showed they would come back for another purchase, which demonstrates the quality of services offered. Given the high customer satisfaction demonstrated in the reviews, this demonstrates that the car dealership has a high commitment to their customers, and this can attract more customers. Probably, O’BRIAN and PAULReviews are to any buyer looking to get good deals, and they may find that satisfaction is guaranteed. They also show the dealership's strength, which is their customer service, and Paul, Jon B, and JOE are valuable assets in this.

 

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Pros & Cons

PROS
recommend (17)
very helpful (10)
helped me (8)
great experience ... (7)
highly recommend ... (6)
very friendly (5)
easy to work wit ... (4)
accommodating (4)
very happy (4)
excellent custom ... (3)
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Cons
would not recomm ... (1)
not recommend (1)
rude (1)
would not answer ... (1)
unhappy (1)
stay away (1)
overcharge (1)
expensive (1)
horrible (1)
dishonest (1)

Simi Valley Toyota Reviews: 102. Average Rating: 4.1

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