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American Array Solar

Name: American Array Solar
Address: Stockton, US
Telephone: +18443476527
Rating: 4.5641

78 reviews

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+18443476527

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2021 Las Positas Ct # 129, Livermore, CA 94551, USA Get Directions

solar panel company Top Solar Panel Companies in United States Top Solar Panel Companies in California

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ABOUT Services Excellence Summary

With a combined experience of more than 80 years, American Array Solar & Energy is a renowned company. We prioritize our customers, and we serve 5 California locations. We provide a 30-year guarantee, which is an industry leader. We are among California's top solar and roofing contractors. We can offer you high-quality, long-lasting, and robust technology due to our partnerships with the best roofing and solar companies. We can tackle different project types, from residential to commercial and industrial. If you need carports, ground-mounted systems, system with battery backup, or a solar panel system, we are here to help you. Our capable and excellent staff will build any type of roof, be it composition shingles, concrete, tile, metal, or flat. We build a lasting solar system, or a roof that lasts.

SUMMARY Reviews Summary

Review sentiment is mostly positive. Most of the respondents say that customer service was exceptional. A few noted that customer service was reliable, and most especially, the contact person usually responded on time every day of the week. The process, from the beginning to the end, was well organized and easy. Several customers also positively reviewed warranty, panel quality, customer service, and cost. The cost for the system was within the price range and the quotation that they received was written before the installation was as agreed with American Array solar. A lot of customers were happy with the installers who were described as friendly and hardworking. One customer had an issue with the installation because he had relocated the outdoor unit that had been recommended, but the company was ready to reinstall at an affordable cost. Most of the solar installers forget about the security of your home, but it was different for American Array solar because they ensured that the site of operation was always clean and safe. It was also indicated that sometimes during cleaning, the installer unplugs, they always ensure the customer knows in case this happens. Customer service was responsive and resourceful whenever there was an issue with the system.

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Reputation Change over time

Pros & Cons

PROS

recommend (15)

highly recommend ... (6)

recommended (5)

very happy (5)

very competitive ... (4)

very friendly (4)

great experience ... (3)

very responsive (3)

on time (3)

highly recommend ... (3)

Cons

unprofessional (2)

never heard back ... (1)

not happy (1)

without my permi ... (1)

nothing changed (1)

rude (1)

stay away (1)

worst experience ... (1)