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  2. CA
  3. Sunnyvale
BigWheels.net

BigWheels.net

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1265 Birchwood Dr, Sunnyvale, CA 94089, USA Get Directions
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ABOUT   Services Excellence Summary

We provide custom wheels and tires for cars, trucks, and SUVs, specializing in classics, customs, and muscle cars. We also have custom suspension, lowering, and big disc brake upgrades. Welcome to BigWheels.net, the all-in-one custom wheel site online. We have a wide range of custom wheels and tires, plus an application-specific database that shows only the wheels and tires that fit your vehicle. Products can be filtered and sorted in countless ways to narrow down your search to the particular size(s) and color or finish you're interested in. We offer a Fitment Guarantee to assure what we recommend fits your vehicle safely with no modifications or clearance problems. Cars and trucks have been our passion since 1990 when we started our business primarily serving new car dealerships in San Jose, CA, and throughout the San Francisco Bay area. Our other interests include auto racing, car shows, and car club events. As a result, our company has acquired experience with 50's, 60's, and 70's classics and muscle cars. We specialize in big wheels and tires for cars. Building a Pro Touring car with custom suspension and big brakes? That's our favorite type of vehicle. Let us help you achieve the looks and stance you desire. Looking for a set of wheels for your lifted truck? We've got the deep lip rims you want. Buy from us with confidence, knowing your purchase will bolt up to your vehicle and perform as good as they look. Enter the Year, Make, and Model of your vehicle above to begin.

 

SUMMARY   Reviews Summary

Big Wheels Tire Shop has virtually universally constructive evaluations. Barry, the owner, pulls off the most notable evaluations. Nearly all his clients praised his impressive professionalism and talent. Barry and his squad's service quality exceeded all of their clients' expectations. Irrespective of the nature of the problem, everyone mentioned how Barry would calmly unburden them. Customers also admired his innate modesty and readiness to assist anyone in any situation. It has also become a welcoming and stress-free environment. Clients were pleased with the business's atmosphere and mentioned that they would return if necessary. Many alluded to the paternalistic bonding they had with his personnel and how crucial he was to his success. He is accommodating and understanding. Delicious doughnuts and complimentary coffee are also provided. One can have a chat and laugh with his staff while there at their business. Again, the owner knows you by name after you become a regular client. Many customers have written reviews describing him as always willing to assist at all times. The community has also benefited tremendously because they can operate without delays or hidden charges—for instance, a customer gives a brief account of when their car was stuck. Barry specifies the situation and outlines a realistic plan of action. He also enlightens the customer on the root cause of the issue and has an employee make the necessary repairs. Barry returns calls and texts and delivers updates. Customers trust him entirely. Barry is the nickname given to the owner. He deals with their car issues professionally it. The staffs there are always there to receive your car and try to know every detailed thing that came up with your car. Customers can trust him as he instils confidence, offers fixed charges, and, unlike most businesses, ensures that the car problem is a fixed one. Many people have reviewed the company, mainly the clients, and most of the feedback is positive. The shop strategies put a lot of emphasis on the customers' feelings in the auto repair and maintenance industry.isOpen_returning clients. Barry came up with the system to maximize customer trust in the automotive industry. Barry, being the primary founder and technician in the shop, takes care of the car and keeps it close to the hook. Client comments are reviewed before any work proceeds. The company has a preventative and routine maintenance agenda for all its past. Barry anticipates the breakdowns that the client's past two years. Barry welcomes clients to go with the technicians if their car breaks down. Barry waits for you for work to be completed and also picks you up if your car is. He likes supporting customers at all times. Barry has not encountered any issue, and his customers trust him, and he gives them prevention measures. The customers who find Barry agree that he is a father figure to take care of whatever issue you have to have. Barry and his team take the review seriously. Barry opened up a virtual door for the shop encouraging all clients and employees to report any measure that they can use to improve anything in the business. Barry realized the importance of a preventive approach in the business. Barry company's system from the starting point of having a single customer. Barry rebuilt trust through repairs full parts and maintenance. Barry offers sound advice and urgency in the matters. Barry ensures customer satisfaction with the services and gives the institutional customers. Barry remembered customer satisfaction is the best way to earn a client's. Barry has followed up with the business clients and family sharing same sentiments in the maintenance. The Barry plan to educate their customers on the emergency repairs and the risks. The company is explicit on issuing repair statements and the necessity.BAD_TAG making it clear why the customers should prompt the vehicle to the shop. The company has fully trained professionals and a workshop room for clients to rest. Barry big truck is very vast and can accommodate many vehicles compared to others. Cooperating fleet customers are. Barry gave courtesy checks and ensured that the services are on the vehicle’s log after repairs and routine checks. Barry constantly communicated and ensured that the customers completed any task. Barry established the company to ensure that many clients got advice to avoid other failures on the car. Big Wheels Shop always receives a five-star rating from most customers because of their services. Every customer would negotiate and agree to what he or she would pay once. One would be attended the same day and get attention the same day by the big wheels. Every service center from the start has been taken care of by the shop owner, Barry. The big wheels shop has a very good reputation because of the same day appointments that their clients get. Every customer appreciates the easiest time that they get when it comes to repairs and maintenance processes. Most customers cannot wait to come back again because the owners of the shop and the car attendants treat them with a lot of kindness and support. The company is clean any time and there are many welcoming opportunities for one to fit and wait for their cars. Every customer appreciates the prices of the services, and the payments that are required once. Services offered by the shop are done to the satisfaction of the customer, making every customer come again. ID_BAD

 

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PROS
recommend (6)
fast service (5)
very friendly (3)
fair price (3)
exceeded my expe ... (2)
best place (2)
attention to det ... (2)
recommended (2)
great place (2)
very knowledgeab ... (2)
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BigWheels.net Reviews: 70. Average Rating: 5.0

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