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  1. US
  2. CA
  3. Thousand Oaks
Allen Motors Inc.

Allen Motors Inc.

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2594 Thousand Oaks Blvd, Thousand Oaks, CA 91362, USA Get Directions
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ABOUT   Services Excellence Summary

Allen Motors, Inc. stands out from the competition. As soon as you drive onto the lot, you will see there is something different about Allen Motors, Inc. Our showroom is well-decorated and very inviting. At Allen Motors, Inc., we believe that cars should be treated with respect. Our customers will notice the difference immediately when they arrive. We are committed to improving every level of service from the first time you walk into our showroom to the years thereafter. Our inventory is among the best, and we guarantee this because we inspect and service each used car we sell. Allen Motors, Inc. prides itself on offering our customers quality used vehicles at affordable prices. The company’s labor rates are competitive, and it works with a top-quality auto service provider. Our business is committed to providing our customers with the best vehicles and service at the most competitive prices. We are focused on providing you the best value, both economically and qualitatively. We are a family-owned and operated business that prides itself on building long-term, lasting relationships based on respect, trust, and loyalty. Allen Motors, Inc. has a strong interest in our company, in life, and in what we do. Allen Motors, Inc. is eagerly looking forward to making you the next member of its family.

 

SUMMARY   Reviews Summary

Allen Motors seems to be a great place for car buyers, with outstanding reviews and references from past clients, praising the company as a wonderful business to work with. The reviews praised Jim, Garrett, and Geoff and spoke a lot about how they were polite, professional, and working to ensure that customers were happy with their transactions, even when the market conditions were not ideal. The business was particularly praised for its openness and respect for customers, with other references noting the company's honesty and no-pressure approach to sales and financing that allowed everyone to get a fair bargain. In general, they felt that they treated their customers like family and would undoubtedly return to them in the future to buy another car. The experience gave them confidence in their cars and saved them time and money, thankfulness and appreciating that the team could go out of its way to meet their unique needs. However, the most heartwarming feedback was the custom transport of the car to the house at no extra cost to ensure hassle-free transport. In conclusion, the business receives resounding support and approval for quality vehicles, fair pricing, and caring staff marketing it as a top-notch company. Thus, without exception, Allen motors was the top pick for car buyers in search of a perfect car-buying experience.

 

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Eddie left a 1 star review
★☆☆☆☆
On TrustAnalytica
Nov 22
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Pros & Cons

PROS
recommend (4)
great price (3)
highly recommend ... (3)
awesome experien ... (2)
great selection (2)
went the extra m ... (2)
accommodating (2)
great service (2)
will be back (1)
stress free (1)
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Cons
rude (6)
stay away (4)
horrible (2)
unprofessional (2)
never responded (2)
bad customer ser ... (2)
poor service (2)
worst experience ... (2)
unhelpful (2)

Allen Motors Inc. Reviews: 64. Average Rating: 3.5

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I Had to put at least in star or I couldn't leave a review but they actually get no stars from me not even half of a star.. I found a 2016 Kia Sorento on there lot listed for 13,500 over all good looking car except had small dents on both rear doors. I discussed with JEFF that I would buy the car if they fixed both rear doors. He told me they have a mobile dent repair guy that does there work and he would contact that person. So I bought the car paid 13700 total. Within a week I had to spend $3700 on mechanical issues on the car to be able to safely drive the car. After doing so I went back to Allen Motors and talked with Jeff and the owners son which he is absolutely a professional lier and thief. I found out that they Allen motors repanted a new passenger fender and other parts on the front end only disclosing on car fax minor damage scrapes and paint nicks. NOT FRONT END CAR WRECK. AND used chear replacement parts. I was told that shocks are not needed to drive a car safe they are for comfort. That they had not hidden anything as well as I bought the car as is. Now I'm still waiting for the doors to be fixed on the car. A month has gone by now still nothing and they told me it was going to cost me $625 per door to repair them and that I needed to pay for it they were not going to. And they would only buy the car back from me at hole sale price $8500. I put the car on consignment for two weeks and of course no action so I ended up selling them the car for $8500 and took a load of $8743. They are terrible there mission statement is bullshit they treated me like shit and didn't do what they agreed to do and I feel they should have bought the car back for purchase price for not fixing the rear doors like they agreed to do before I bought the car. So I'm going to take them to small claims court for taking advantage of a customer. I strongly recommend not doing any business with them at all. These guys just didn't care at all about how wrong there actions were with me. Do not do any business with Allen motors. Read there about us info and they are absolutely the opposite of what they're claiming to be..thank you
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Eddie left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 month ago
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