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  1. US
  2. CA
  3. Torrance
AutoNation Ford Torrance

AutoNation Ford Torrance

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3111 Pacific Coast Hwy, Torrance, CA 90505, USA Get Directions
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ABOUT   Services Excellence Summary

AutoNation Ford Torrance, as part of the nationwide dealership network of AutoNation, America's most admired automotive retailer, appreciates the opportunity to serve buyers and sellers alike in its host community. AutoNation has over 300 locations in 18 states, 33 manufacturers, and is the largest automotive retailer in the country. Since 1996, it has sold over 14,000,000 new and pre-owned vehicles. Our membership of such a large and prestigious organization has its benefits. Choosing AutoNation Ford Torrance for all of your automotive requirements has many advantages. You will have more choices at the outset because you are dealing with a part of AutoNation, the most successful automotive retailer in the US. You can choose from a large variety of Ford new models, used cars, trucks, and SUVs, increasing your chances of finding the vehicle you desire. Our pricing is transparent, making the vehicle-buying process simpler. Whether you need a new or used vehicle, the rates are low. You will also save a significant amount of time and money. We also provide you with all of the information you need to make an informed decision. This includes rebates, discounts, trade-in values and taxes.

 

SUMMARY   Reviews Summary

AutoNation Ford Torrance has generally positive customer reviews. Praise for staff including Randy Ramos, Magdy, Leo, Joseph Mistrih, Tom, or Pedro is common. Many clients value a clear, honest communication, thorough car repair, or effective service. This often means that mechanics are resolving issues, even if other shops failed, customer service is treated with respect, and that the interaction is remembered after leaving. Clients mention that they're made to feel valued and that they're getting more personalized care from the staff. This establishes a great differentiation as clients often feel alone in a crowded market. Customers feel assured and confident and say they would send more business to the shop. Many have expressed their satisfaction with the shop on social media, and they appreciate these qualities when doing the same. However, there are times when things go wrong and as clients express their frustration on social media, they are quick to be engaged by management, and changes are made. This goes a long way to show the commitment of AutoNation Ford Torrance to the satisfaction of their customers. There are clients who have not had the best experience with the furniture they bought from the shop, and they said this to be overtaken by events because of the company's commitment to a permanent and on-point solution. This shows the company's long-term perspective and commitment to going above and beyond in customer satisfaction. Because of the heavy investment required, it takes hard work and a lot of time to attract new customers. However, the satisfaction levels expressed by the clients show that the company is very good at retaining its customers. It does what it must to keep them satisfied.

 

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Pros & Cons

PROS
recommend (6)
great service (5)
excellent custom ... (4)
great experience ... (4)
excellent servic ... (4)
good experience (3)
best experience (3)
helped me (3)
very happy (3)
good service (3)
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Cons
very slow (1)
not reliable (1)
slow (1)
dishonest (1)
awful (1)
worst experience ... (1)

AutoNation Ford Torrance Reviews: 104. Average Rating: 4.7

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