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Review Keywords Analysis

  1. US
  2. CA
  3. Torrance
DCH Toyota of Torrance

DCH Toyota of Torrance

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Open  9:00 AM-9:00 PM now
2909 CA-1, Torrance, CA 90505, USA Get Directions
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ABOUT   Services Excellence Summary

At DCH Toyota of Torrance, we are pleased to present top-notch customer service and a Toyota experience for all Toyota drivers in Torrance. Our devotion to excellent service, vast automotive experience, and expertise will show you that this is the place for your next vehicle. See everything the new Toyotas offer and more. Use our inventory to schedule a test drive in a Toyota Camry or Corolla. We take pride in being the largest pre-owned car dealer in South Bay. That's one reason why Californian drivers choose us. Our parent company, DCH PCH, offers a vast selection of pre-owned cars, trucks, and SUVs.

 

SUMMARY   Reviews Summary

The vast majority of the reviews laud the dealership for providing great customer service and a recent work turnover. Reviewers are almost unanimous in praising the individual staff members and these include Jose, Nikki, Nick, and Bryan. The detailed explanations provided to the customers during the service period was immensely praised. Notably, special commendation goes to Mayo for being professional and telling the clients to get touch up paint for their cars. She even topped it up by helping to manage the car dealerships clients. At the end of the service, every customer was seriously satisfied and happy with Bryan and his cup. It was a very good gesture and the clients swear that they will remain loyal in the long run. There is repeated appreciation for the honesty and cleanliness the workshop has, as well as the service discounts and huge and convenient waiting area.(Customer Care: 14 sentences: 400 words)

 

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Reputation Change over time
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Pros & Cons

PROS
great service (4)
great experience ... (3)
very smooth (3)
great customer s ... (3)
excellent servic ... (3)
recommend (3)
highly recommend ... (2)
good service (2)
very helpful (2)
great service (2)
Load more
Cons
0 stars (1)
they took advant ... (1)
upset (1)
was damaged (1)
go somewhere els ... (1)
stay away (1)
horrible (1)

DCH Toyota of Torrance Reviews: 104. Average Rating: 4.7

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