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DCH Toyota of Torrance

Name: DCH Toyota of Torrance
Address: Torrance, US
Telephone: +14242712340
Rating: 4.7019

104 reviews

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+14242712340

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2909 CA-1, Torrance, CA 90505, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in California

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ABOUT Services Excellence Summary

At DCH Toyota of Torrance, we are pleased to present top-notch customer service and a Toyota experience for all Toyota drivers in Torrance. Our devotion to excellent service, vast automotive experience, and expertise will show you that this is the place for your next vehicle. See everything the new Toyotas offer and more. Use our inventory to schedule a test drive in a Toyota Camry or Corolla. We take pride in being the largest pre-owned car dealer in South Bay. That's one reason why Californian drivers choose us. Our parent company, DCH PCH, offers a vast selection of pre-owned cars, trucks, and SUVs.

SUMMARY Reviews Summary

The vast majority of the reviews laud the dealership for providing great customer service and a recent work turnover. Reviewers are almost unanimous in praising the individual staff members and these include Jose, Nikki, Nick, and Bryan. The detailed explanations provided to the customers during the service period was immensely praised. Notably, special commendation goes to Mayo for being professional and telling the clients to get touch up paint for their cars. She even topped it up by helping to manage the car dealerships clients. At the end of the service, every customer was seriously satisfied and happy with Bryan and his cup. It was a very good gesture and the clients swear that they will remain loyal in the long run. There is repeated appreciation for the honesty and cleanliness the workshop has, as well as the service discounts and huge and convenient waiting area.(Customer Care: 14 sentences: 400 words)

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

great service (4)

great experience ... (3)

very smooth (3)

great customer s ... (3)

excellent servic ... (3)

recommend (3)

highly recommend ... (2)

good service (2)

very helpful (2)

great service (2)

Cons

0 stars (1)

they took advant ... (1)

upset (1)

was damaged (1)

go somewhere els ... (1)

stay away (1)

horrible (1)