DriveTime was established in 2002 and has over 140 dealerships in 27 states. DriveTime is the largest used vehicle retailer in America, with more than 5,000 employees, selling over 1 million vehicles and helping more than 100,000 customers become car-buying specialists every year. DriveTime has provided financing to more than 4,000,000 people in the United States, and we offer it to everyone. We can accommodate nearly everyone because we specialize in-house financing. Shop from 13,639 automobiles and discover the correct vehicle for you with nearly limitless financing possibilities available. The best benefit is that our highly trained team members prioritize customer service and vehicle quality.
Reviews Summary
Customer reviews for the car dealer mention three staff members - Joe, Yanira, Lani, and Matthew. Joe receives high praise for simplifying the purchasing process, like a buyer without prior notice commends his fast service. At the same time, his perspective and patience with various customer demands from full coverage insurance to a pleasant purchasing experience . Numerous customers appreciate Yanira for her thorough and smooth experience with personal customer service. Most customers say that Lani and Matt have an excellent service and humor and appreciated their sense of urgency to prepare vehicles beautifully upon purchase. The review suggests a warm and engaging customer service, highly supported by these employee skills. The reviews attest to the dealership's friendliness and professionalism, with a buyer boasting they finally found a trusted seller.
Frequently asked questions
7 questions
Is DriveTime good for first-time buyers, and what do reviewers highlight?
DriveTime is praised for its supportive environment for first-time buyers, with multiple clients noting the helpfulness and patience of staff like Yanira. Reviewers appreciate the clear explanations throughout the purchasing process, making it less intimidating.
Can I get assistance with insurance at DriveTime?
Yes, DriveTime offers insurance assistance, including auto insurance quotes, full coverage options, and insurance policy assistance, ensuring clients can find the right coverage for their vehicles.
What do customers say about the vehicle selection at DriveTime?
Clients frequently mention the extensive selection of vehicles, with over 13,639 options available. Many reviewers highlight the knowledgeable staff who help them find the right car for their needs.
Does DriveTime provide support after purchasing a vehicle?
Yes, they offer post-purchase support, ensuring customers have assistance even after driving off the lot. Reviewers have noted the team's willingness to help with any issues that arise.
What services does DriveTime offer for trade-ins?
DriveTime provides comprehensive trade-in services, including trade-in appraisals, negotiations, and instant cash offers, helping clients maximize their vehicle's value when upgrading.
How does DriveTime handle vehicle maintenance?
They offer vehicle maintenance services, including routine checks, inspection services, and repair services, ensuring that your vehicle remains in excellent condition after purchase.