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Nissan of Torrance

Name: Nissan of Torrance
Address: Torrance, US
Telephone: +13105364000
Rating: 4.5825

103 reviews

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+13105364000

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20550 Hawthorne Blvd, Torrance, CA 90503, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in California

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ABOUT Services Excellence Summary

Nissan of Torrance is a full-service Torrance auto dealership. Our customers can easily explore a large selection of top-quality new and used cars. Our Nissan dealership near Compton guarantees that you drive away with a smile by offering huge savings when you need one. Our used car selection has the most popular Nissan options. If you're looking for an even better deal, our certified pre-owned cars are just a call away. These cars are much fresher than your usual used car because they meet special mileage limits and pass multi-point expert examinations for quality. If your vehicle needs repair, Nissan of Torrance has you covered. Get your car restored to working condition by our technicians, who have years of experience and can tackle any problem with any vehicle. They maintain your car with the best OEM parts and strive to do the job correctly the first time. You don't even have to call to schedule an appointment since you can now do so online.

SUMMARY Reviews Summary

Customers generally have given the Nissan of Torrance positive feedback. Mr. José Enriquez and Mr. Jesús's kindness and customer service have become a regular part of customer feedback. Customers have said that they have felt at home and well received by the staffs. Service is fast and smooth, with quicker communication. Different forms of services such as recalls, warranty claims, or sales have tight service processes that are critical to the company's image. The company has a good customer service approach that includes timely, friendly, and flexible procedures. Customers also share how fast the company can turn service into a new car purchase, suggesting that the company can surprise and comfort most customers. When it comes to customer service, there was no question that this dealership was superior. Customers were also covered in review, where they mention how employees like Neystan and Esteban encouraged them and provided the car they wanted. For a customer, it shows that the dealer is keen to solve their problem. On the whole, the feedback confirms that Nissan of Torrance is good and encourages new and repeat customers to come back and enjoy the service. Only few customers testify to the dealer's failure to provide quality or a immense support service. The service advisor Nadia, who was having a bad day, failed to tell a customer that they could not service their car and only asked about the bill. Many service providers have received 5-star ratings, indicating that the company's service is dependable.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

helped me (5)

very helpful (3)

great job (3)

great customer s ... (3)

great experience ... (3)

recommend (2)

amazing service (2)

amazing customer ... (2)

got the job done ... (2)

recommended (2)

Cons

angry (2)

worst experience ... (1)

unhappy (1)