Reliable Trust Our Alignment and Suspension Specialists. Serving the South Bay for over 80 years, Torrance Auto Repair is the trusted source for suspension and alignment. Our shop is the area's most recommended. Our customers know our shop for alignment and suspension is the go-to place. You can trust Torrance Auto Repair to be your expert in alignment and suspension.
The reviews for the auto repair shop are highly favorable, with most clients praising Tony's professionalism and friendly service. They also have professional Technicians who can identify, repair, and maintain various car issues, which is excellent. Most customers note the efficient service and convenient appointments and the shop's ability to solve their vehicle problems. The fast and quality work results are liked by many customers. Most clients said the results of the repairs were satisfactory. Clients were satisfied with the shop's services whenever they visited the place for car alignment services, and observed that they were extremely cooperative given that they often changed strategy in the middle of their maintenance. Clients often respond well to that kind of flexibility. Other client's vehicles have exhibited various problems which have been taken care of by the shop and we pleased with the results. Usually, customers would state that their vehicles were exhibiting battery issues but the shop corrected all of them. When clients visit car shops, they worry about not getting the problem correctly solved and spending a lot of money. The tension is valid, but with the shop, which is very reliable, they do not have to worry since it can detect the problem early enough and even charge them correctly. Another thing that pops up is the customer service, and in the shop, the customer service is excellent and clients always feel welcomed and enjoy a wonderful atmosphere leading them to rate the shop the best. But there are some complaints, especially for one customer who had very bad service. A client complained that the whole thing was a swindle and a terrible experience. The quoted price was very different from the actual amount paid, and the service was bad. His expectations and the actual thing that happened never matched, and the work was extremely bad and the mission was not accomplished, and he even discovered that the process had been messed up. Another client complained of never getting what she asked for. The cost was high, and she opted out due to delays. The company has attracted clients for a long time because they manage their problems properly and offer excellent services that have made various other clients refer them to other friends and family members, as their quality services are pleasing. Customers have fully supported the auto repair shop because they have received excellent services.
