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Review Keywords Analysis

  1. US
  2. CA
  3. Visalia
Balanced Comfort Cooling, Heating & Plumbing

Balanced Comfort Cooling, Heating & Plumbing

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145 S Dunworth St, Visalia, CA 93292, USA Get Directions

5.0

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ABOUT   Services Excellence Summary

Balanced Comfort Cooling, Heating & Plumbing is the company's name. They offer Visalia heating, air conditioning, and plumbing. When it comes to professionals who are experts in both areas, locating them can be difficult. However, Balanced Comfort approaches it differently. We offer repair and replacement service for your HVAC systems and plumbing. Our team also specializes in water damage repair and drain cleaning to ensure that every part of your house is in good working order. Our Visalia plumbing and air conditioning experts can also help you with any plumbing problems or upgrade to new HVAC appliances.

 

SUMMARY   Reviews Summary

Overall, reviews were positive. Almost all customers praised the work of the employees working on their properties, notably Rick and Miguel. Some clients praised the new doors that were installed. There are frequent references to a strong work ethic. Further positive comments included the fact that their property was neat. Other issues, such as gas leaks and the presence of high levels of carbon monoxide, which the contractors discovered and managed, were appreciated. However, on the whole, the customers didn't seem happy with the services they received. This might enhance the company’s reputation. On the other hand, one customer had a lower score. He liked the job done by the team and employees, but he was disappointed by the staff. The pricing was better. Customers felt as if they got value for money. Customers were pleased with the professionalism, quality and speed of the work done. Communication was a problem. The client noted that the employees' response rate was unpredictable. He said that often he would have to contact them before they could get back to him. Communication will be essential to keeping the customers and attracting more. In general, the company's customers are satisfied with its services. This is because the employees are hardworking, experienced, and committed to delivering high-quality results. The employees were praised more. Customers said they would use the company again. Several customers recommended the company. This will help the company to grow its customer base. Balancing customer service and company growth is essential. It’s a challenge, but the rewards can be substantial. Balancing these factors is the best way to achieve success.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (15)
great job (13)
very professiona ... (9)
great service (8)
great work (6)
amazing job (6)
very happy (5)
highly recommend ... (5)
did an amazing j ... (4)
very friendly (3)
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Cons
rude (1)
unprofessional (1)
Balanced Comfort Cooling, Heating & Plumbing Reviews: 101. Average Rating: 5.0
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