Joseph provided outstanding service to fix our frozen pipe. He did a great job explaining and showing photos of what needed to be fixed and what was fixed. He was very professional and got the work completed in a timely and thorough manner. He also provided information regarding the water heater connections and what to check for to make sure future problems would not occur.
Yesterday, Joseph, Garrett & Gage did a fantastic job replacing my water heater. This is my 3rd experience with Joseph and I am still so impressed with his knowledge and skill. All 3 were very professional, the installation was (in my eyes) smooth & seamless, and they cleaned up so well afterwards. I appreciate the friendliness and easy to understand answers to my questions.
5 stars to Joseph, Garrett & Gage !!
Today, with public confidence at an all-time low with regard to finding qualified, dependable, and honest pros, it is a genuine pleasure to find oneself in contact with true professionals who genuinely care. Thomas and his helpers, Johnathan and Gage, exhibited the greatest professionalism and dedication, unfailingly pleasant and cheerful. The extraordinary skills and professionalism of Thomas vastly exceeded anything I dared hope for. His knowledge, meticulous attention to detail and dedication are unequaled. My house, because of the shifting of the foundation, had sustained multiple breaks in many water lines. Thomas was able to locate each and every trouble spot, and knew exactly what was needed. I found his precise attention to every aspect and facet of the task, coupled with his insistence that the job be done correctly the first time, faith-restoring Thomas proves without a doubt that dependable, trustworthy, and truly professional service is not a thing of the past after all. I simply cannot convey the degree to which I am impressed. I'm sure Plumb Pros have many good employees (Johnathan and Gage, for example) but to sure you're getting the best of the best, ask for Thomas.
(David Brianza)
The massive job to which I referred in my previous review is now completed. I feel compelled to reiterate the degree to which I am impressed with the quality of workmanship and commitment to excellence with which the work was done. Thomas and Johnathan were unfailingly polite, courteous and cheerful, never giving me to feel rushed or as if there were other things to which they needed to move on. I was made to feel that my problem was of singular importance and that they would do all it would take to solve it. In the past, plumbers whom I have called informed me that such damage as they effect in order to access pipes, such as tearing out walls, was essentially my tough luck; that, unfortunately, such destruction as they may cause was my financial burden—in addition to the cost of the plumbing repairs. Thus, when they were done, I was left with additional expense and a mess. Not so with Thomas! Though the necessary repairs were massive and required ripping into wall and ceiling, Thomas effected restoration such that he actually left things better than he found them. He restored the wall and performed such extensive cleanup that, apart from the fact that the plumbing is repaired, you would never know he was here! I said it before; I’ll say it again: if you want to be sure that you’re getting an honest, dedicated, and sincerely professional plumber, call Plumb Pros and, above all, ask for Thomas. (David Brianza)
The massive job to which I referred in my previous review is now completed. I feel compelled to reiterate the degree to which I am impressed with the quality of workmanship and commitment to excellence with which the work was done. Thomas and Johnathan were unfailingly polite, courteous and cheerful, never giving me to feel rushed or as if there were other things to which they needed to move on. I was made to feel that my problem was of singular importance and that they would do all it would take to solve it. In the past, plumbers whom I have called informed me that such damage as they effect in order to access pipes, such as tearing out walls, was essentially my tough luck; that, unfortunately, such destruction as they may cause was my financial burden—in addition to the cost of the plumbing repairs. Thus, when they were done, I was left with additional expense and a mess. Not so with Thomas! Though the necessary repairs were massive and required ripping into wall and ceiling, Thomas effected restoration such that he actually left things better than he found them. He restored the wall and performed such extensive cleanup that, apart from the fact that the plumbing is repaired, you would never know he was here! I said it before; I’ll say it again: if you want to be sure that you’re getting an honest, dedicated, and sincerely professional plumber, call Plumb Pros and, above all, ask for Thomas.
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