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Groove Mazda

Name: Groove Mazda
Address: Centennial, US
Telephone: +17208159692
Rating: 4.5196

102 reviews

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+17208159692

Open 9:00 AM-8:00 PM now

10301 E Arapahoe Rd, Centennial, CO 80112, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Colorado

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ABOUT Services Excellence Summary

Would you like an easy dealership experience? At Groove Mazda, we think that saying "yes" is the best policy. We are a local trusted group that has several excellent dealerships in the Denver area. No matter what you need, we can help. We have the perfect vehicle for you, whether you need a practical SUV for your daily driving or a stylish sedan to get you around town. And we wouldn't be a dealership without a service station. We offer auto maintenance and repair services at Groove Mazda Arapahoe. Our mechanics are trained to work with the top brands and have been in the business for years. We wouldn't be a dealership without a service station. Repairs on used cars are covered by our Pre-Owned Protection Plan. Bring your car for a service check at any point within 2 months or 2,000 miles. That's why you should visit us in Denver, CO or contact us to find out about the Clear Way. We at Groove Mazda Arapahoe believe that we must find a solution for every single customer. We will base our prices on third-party tools and market research. We believe all cars are worth accepting, even if you are not 100% satisfied with them. The whole process should be transparent, enjoyable and even fun.

SUMMARY Reviews Summary

The reviews indicate some recurring themes. Unquestionably, most customers evaluate the dealership as accommodating, friendly, and professional, with helpful and proficient employees such as Donovan Sanchez, AJ, Sarah, and Berto. First-time and repeat buyers mentioned quick and straightforward transactions, and transparency and reassurance during the sales process, which reduced the tension and concerns typically associated with purchasing a vehicle. Ultimately, several buyers were incredibly pleased with their vehicles, emphasizing knowledge of their features and costs and enjoying the finance counter and the considerable autonomy several reviewers experienced in their decision-making process. The reviews suggest that, of all the amenities available at the dealership, the service department received rave reviews for its paramount customer service. Happy with the service they receive from Sierra in particular, a number of different reviewers praised the service department for its responsiveness, speed, and quality of service in resolving complicated reoccurring problems with vehicles from a number of buyers. It creates the strong sense that most customers consider the Groove Mazda Sales and Service Departments very accommodating, particularly in handling any issues with their vehicles and assisting them with their shopping. For instance, more than one happy customer hinted at returning to buy another vehicle or urged others to use Groove Mazda services. The reviews suggest a consistent positive customer experience at Groove Mazda for both sales and service departments, providing signs of a positive and efficient way to purchase and having a vehicle serviced.

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Reputation Change over time

Pros & Cons

PROS

recommend (21)

great experience ... (13)

helped me (13)

highly recommend ... (7)

very knowledgeab ... (6)

very pleasant (5)

super helpful (5)

amazing experien ... (4)

extremely happy (3)

very helpful (3)

Cons

unprofessional (1)

very uncomfortab ... (1)

uncomfortable (1)

not great (1)

not recommend (1)

very frustrating ... (1)

frustrating (1)

be going somewhe ... (1)

scratches (1)

dirty (1)

Groove Mazda Reviews: 102. Average Rating: 4.5

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