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  1. US
  2. CO
  3. Denver
The Showroom @ Furniture Row

The Showroom @ Furniture Row

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Open  10:00 AM-8:00 PM now
5445 N, 5445 Bannock St, Denver, CO 80216, USA Get Directions
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ABOUT   Services Excellence Summary

Our private-owned businesses have been some of America's most successful furniture retail companies since 1974. Our first store opened that year. Furniture Row(r) now has over 330 locations in 31 states. We are America's most extensive cash buyer of home furnishings and America's largest factory-direct mattress retailer. We have over 2,800 employees in our warehouse and manufacturing plants nationwide. Furniture Row(r) is online stores where we sell specialty furniture, mattresses, and linen from hundreds of brands. We want to give you a personalized furniture shopping experience. Our warehouse selection has grown quickly. We select the best items, so browsing our furniture selection is easy. Every shopping experience at a Furniture Row(r), Shopping Center is as different as it is comfortable. That’s why each of our stores always has the following three things: 1. Trained Salespeople: Furniture Row isn’t something you buy every day. Here, salespeople are trained to understand and not just sell. This is why our furniture row salespeople are able to have specialized knowledge about every product in each of our stores. Their training allows them to recognize what information is needed and what is not. 2. Correct Pricing: We offer great deals for furniture that can be purchased from our warehouse-priced prices. At Furniture Row(r), we offer fair prices to everyone.

 

SUMMARY   Reviews Summary

Customer reviews show a keen satisfaction with the customer's service. The furniture store clientele laud the sales team for their extensive knowledge, helpfulness, and patience. Styles were highlighted, portraying the extent of the salespersons' understanding and the store's wide variety of supplies. The salespeople were especially helpful in ensuring they stayed within the budget. The salesperson-client relationship was well established, leading to positive results. Most of the clients mentioned the business of the sales staff, which helped them make informed judgments without constraint. The array of items, the least expensive prices, and the service without sales pressure were themes that came up often in the evaluation. The clients would also be happy if the feedback and suggestion rate was high. This means that more people will visit and get satisfied with the service and selection. Satisfaction was therefore above average among the customers because of the excellence that comes with the items and the shopping experience.

 

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Pros & Cons

PROS
very helpful (7)
great experience ... (4)
great customer s ... (3)
recommend (3)
very knowledgeab ... (3)
very happy (2)
professional and ... (2)
extremely helpfu ... (2)
great selection (2)
super helpful (2)
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Cons
frustrating (1)

The Showroom @ Furniture Row Reviews: 104. Average Rating: 4.8

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