Friendly staffQuick serviceGood serviceExcellent customer serviceHelpful staffSatisfied with purchaseCourteous serviceKnowledgeable sales staffEfficient communicationHigh quality work
About this business
Dellenbach Motors provides comprehensive vehicle services in the Fort Collins, Loveland, and Windsor areas. Our showroom features new Chevrolets, Subarus, and Cadillacs, and there are great used car prices in Fort Collins. Also, we also offer an auto financing center for Colorado auto loans, a car lease, bad credit auto loan, among other needs. We also offer complete auto repair, auto parts, and auto service departments. When you visit Dellenbach Motors, our sales team will guide you through the entire process. Find your desired incar our new and used car inventories.
Reviews Summary
Customers have overwhelmingly positive things to say about Dellenbach Motors. They are amazed by the friendliness, honesty, and customer service of the staff and believe the dealership as a whole puts customers first. In each department, customers say employees are professional and helpful. Timelines are met, and service or sales are quick and straightforward. The dealership focuses on an easy, good experience -- from scheduling an appointment to choosing a vehicle or picking one up. Repairs or service are performed to high standards in the service shop, where reviews often mention cleanliness and organization. Some other business customers have experienced the dealership in their experiences. Customers also have the chance to continue shopping at Dellenbach Motors or recommend it to friends or family. Several customers mentioned the company's ordered and courteous service; these comments often indicate that the process is enjoyable from the service to the vehicle sales experience. Dellenbach Motors is "legendary in all aspects," with one customer singing its praises. Many customer reviews mention the excellent communication and update processes as a result of the tight system. Say a customer, "Communication was exceptional, and it is always completed on time or even quicker than expected." While overall reviews are glowing, a few customers had significant repair or service needs, and the team repaired those quickly as well. Most customers strongly suggest the dealership, particularly new and used vehicle purchases. Most customers strongly suggest the dealership, particularly new and used vehicle purchases. Moreover, a customer was "very satisfied with the overall experience" and would go to Dellenbach Motors again if needed.
Frequently asked questions
7 questions
What do Dellenbach Motors clients say about the work?
Reviewers frequently praise the friendly and professional staff, timely service, and thorough inspections. Many highlight the helpfulness of specific team members like Chad, Luke, and David, noting their excellent communication and customer care throughout the buying and servicing processes.
Does Dellenbach Motors offer vehicle maintenance services, and what do customers say about them?
Yes, they provide vehicle maintenance including oil changes, tire rotations, and emissions system checks. Customers appreciate the quick service and punctuality, often mentioning that maintenance tasks are completed on time and to a high standard.
Can I trade in my vehicle at Dellenbach Motors?
Yes, they offer trade-in services as part of their used vehicle sales. Customers have noted that the team is accommodating and helpful during the trade-in process, making it a smooth experience.
How does Dellenbach Motors handle customer service after a sale?
They provide after-sales support and free customer follow-up services. Reviewers have commented on the attentive service they receive, with staff being responsive to questions and concerns even after the purchase is completed.
Does Dellenbach Motors provide key services, and what do customers think about them?
Yes, they offer key services including spare key creation, key fob programming, and lockout services. Customers have expressed satisfaction with the efficiency and quality of these services, often highlighting the helpfulness of the staff.
What types of vehicles can I purchase at Dellenbach Motors?
They offer both new and used vehicle sales, including brands like Chevrolet, Subaru, and Cadillac. Customers appreciate the wide selection and the thorough inspections performed on used vehicles before sale.