Quick repairsFair pricingKnowledgeable techniciansTrustworthyCustomer serviceTransparent explanationsExcellent workAffordableSame day serviceHonest recommendations
About this business
Lakewood Five Star Automotive has been in existence since May 2001. The firm initially served the Green Mountain, Lochwood, and Heritage West communities. It was started because of the referrals and words of our mouth. At first, we only dealt with transmission repair and replacement. We have since expanded to handle all makes and models. We are a full-service car repair center. We aim to make your vehicle repair go as smoothly as possible by providing timely and accurate repair services. We know how inconvenient it is to have a broken-down car, so we want to fix it as quickly as possible.
Reviews Summary
Our mechanic made a series of positive reviews, which mostly hinged on their honesty, knowledge about what customers cared about, reliability in fixing vehicles on the same business day. Investing in an aftermarket window instead of what he initially suggested was offered to a customer at a reduced rate, and this was further explained. The enthusiastic owner stressed the importance of restoring the vehicle back to how it looked on its first day in the mechanics' shop. This customer found that the auto diagnostic, maintenance, and repair shop was a considered investment and that the car would benefit from this shop's dedication to excellent craftsmanship and his excellent manners, steam engine of the multi-cylinder internal combustion and safety-oriented operations. Most customers were enticed by the reviews the Internet had about them concerning their professionalism and willingness to be up front about the costs since this would give them assurance that they would not be flooded with additional repairs and improvement suggestions that were not as urgent. They also spoke about the dispensation of timely status messages that enabled them to plan their day in case they needed to pick a car that was being worked and what the auto repair industry supported. In both instances, the operations were completed in a timeframe that was within expectations, and this allowed customers to be on the road immediately. Many of the customers broke their previous boundaries in recognition of the fact that the well-being of the car was being equated, and they drove further to get their operations done. This customer also considered the shop within the Denver city environs, which gave customers the added advantage of being able to access what they needed with ease. Feedback indicated that more individuals were bolted and, as other shops saved for the two vehicles that they had, they started subscribing to the customer service that the company offered. Quality of service was paramount in this company, and they endeavored to foster good relationships. This shop was exceptional, and my friend borrowed a car—this same service, and he said that he was conceivable in routing his visit there owing to the excitement he could scrutinize if they were new, and thus this shop was convenient for my friend.
Frequently asked questions
7 questions
Does Lakewood Five Star Automotive handle emergency repairs, and what do customers say about their response time?
Yes, they handle emergency repairs. Reviewers highlight their quick response, with one mentioning they were able to get a power window fixed on the same day, showcasing their prompt service.
What do clients say about the work done at Lakewood Five Star Automotive?
Clients consistently praise the team for their honesty, quick repairs, and thorough explanations of issues. Many reviewers mention the owner, OT, as being particularly trustworthy and dedicated to quality service.
Can I get a general repair like an oil change or brake replacement at this shop?
Yes, Lakewood Five Star Automotive offers general repairs, including brake replacement, starter repair, and oil changes. They provide a full range of services for any make and model of vehicle.
What are the hours of operation for Lakewood Five Star Automotive?
Their hours are as follows: Monday: 8:00 AM-6:00 PM, Tuesday: 8:00 AM-6:00 PM, Wednesday: 8:00 AM-6:00 PM, Thursday: 8:00 AM-6:00 PM, Friday: 8:00 AM-6:00 PM, Saturday: Closed, Sunday: Closed.
Does this shop offer electrical repairs like AC repair or power window repair?
Yes, they provide electrical repairs, including power window repair, light replacement, and AC repair. The team is experienced in handling various electrical issues.
What kind of suspension services does Lakewood Five Star Automotive provide?
They offer suspension services such as control arm replacement, tie rod replacement, and alignment services, ensuring your vehicle's handling and ride quality are maintained.