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D1 Auto Credit

Name: D1 Auto Credit
Address: Thornton, US
Telephone: +13032875511
Rating: 4.4951

103 reviews

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+13032875511

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8595 Washington St, Thornton, CO 80229, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Colorado

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ABOUT Services Excellence Summary

At D1 Auto Credit, we finance all customers since we have a loan product for any credit level. Our commitment is to ensure that our customers get the best used cars, and we invite you to be equally passionate when finding your next dream car. Sample our services, and we promise to create a relationship that is based on trust. Our inventory is vast and features an impressive range of pre-owned vehicles, including cars, SUVs, and trucks. You have hit the jackpot by finding the most trusted source of lightly used cars in Denver. Visit us if you are a return customer, a new driver with no credit, someone seeking car loans for bad credit, or some credit hiccups prevent you from owning reliable transport in Thornton and Lakewood.

SUMMARY Reviews Summary

D1 Credit is well-reviewed, and most users appreciate the service. Numerous customers commend Lisa and Vinnie's customer service and how they made their buying experience smooth and comforting. Many customers were mostly grateful for their simple and transparent processes, with extensive and consumer-friendly service that made the buying process fast and simple. Several customers noted that they didn't experience any high-pressure sales. A client thanked D1 for the professionalism, stating that they had a routine checkup, which was fast and drug-free. Various responses on how transparent and accommodating the company is, with immediate action to comfort clients, which is the happiness a customer wants when something comes up. However, some reviewers reported negative experiences, notably one person who purchased a car whose engine problems. There are numerous comments about good handling of such scenarios and taking immediate, definitive action to solve them. The comment section also includes reports of financing problems that some customers faced. Most of them were unsatisfied due to their limited finance knowledge, but a dealership focuses more on funding consumers knows limits. In conclusion, D1 Credit is a reliable source for the vehicle and has all the good comments signifying high trust by other consumers.

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Reputation Change over time

Pros & Cons

PROS

very helpful (10)

recommend (9)

great experience ... (5)

very friendly (4)

helped me (4)

super helpful (3)

great people (2)

experience was g ... (2)

easy to work wit ... (2)

highly recommend ... (2)

Cons

damages (2)

disappointed (1)

awful (1)

D1 Auto Credit Reviews: 103. Average Rating: 4.5

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Reviews (1) Google Reviews (102)

Sergio

on Trustanalytica

Fix negative reputation Fix negative reputation

The account is in my wife's name. Not all my reviews are the same. I asked several times to speak with the owner of the company no one has reached out. The only person I was able to speak with was Amanda the front desk person and Sergio your mechanic. When I got the car the mirror did not work it's in writing d-1 would replace. ( Never happened in a timely manner. After 1 week it was leaking oil a lot. I took it into D_1 auto Lakewood office. They made an appointment. 1st appointment they had it about 2 hours. Stayed it was fixed. I went home still same issue. 2nd appointment they had my car from open to close so 9am to about 5:45 pm. Still has the same issue. That's when I started asking if the mechanic was ase certified because after several appointments he did not fix the issue. I went to Christian Brothers and paid to have it diagnosed. I emailed the paperwork to Amanda (front desk person). I took it back in the appointment was to fix what was on the paper that did not happen as well. All of this is within my warranty period. Your sales person told me I drove it for a year and didn't have any issues with it. So basically your sales person put wear and tear on the car and no mechanic looked at it before you sold it to me. If someone wanted a car with random issues that not mechanic has looked at. I could have gotten a car from a private owner. I did put down $7,500 cash. I have not been driving it. It has an appointment to go to a reputable shop to be fixed by an ASE certified mechanic. You have trackers in your car so you can check that the information I provided is true. I wanted to come to a reasonable solution for both parties. Options: 1.you pay to fix what's wrong with the truck. From Cadillac not Sergio your mechanic. 2. You refund my down payment and keep what monthly payments I have made. 3. Replace my truck with another within same value/class from your lot. I will update my posting if/when any updates happen. It does say on my paperwork and there website certified vehicles

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