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Review Keywords Analysis

  1. US
  2. CO
  3. Thornton
Grand Kia

Grand Kia

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Open  9:00 AM-8:00 PM now
1950 W 104th Ave, Thornton, CO 80234, USA Get Directions
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ABOUT   Services Excellence Summary

Grand Kia proudly serves Kia drivers from Thornton. As a Kia dealer, we offer high-quality, cost-effective, and memorable customer service. We have a large selection of new Kia automobiles, and we take pride in having the best-informed automotive team in the Thornton and Denver areas. You will love the new Kia models' dependability, safety, comfort, and technology. Come to our showroom to view our inventory and take a new Kia Sorento, Sportage, Optima, Soul, or Forte for a test drive. We understand that every driver does not need a new car. Our dealership has a large selection of low-cost and high-quality used cars. There can be no doubt that buying a pre-owned vehicle can help you save money and drive a dependable car.

 

SUMMARY   Reviews Summary

Grand Kia reviews are overwhelmingly positive, including mention of the company's helpful, customer-oriented culture. Kia Soul owner who recently had his motor replaced under warranty expressed his delight at a quick and transparent process that didn't inconvenience him. Furthermore, Grand Kia car buyers often praise company staff members like John Lee and Randy, pointing out their friendliness and efficient service delivery. Many customers described their experiences as no-pressure and positive. One reviewer explicitly recommended Grand Kia as a welcoming place full of caring professionals who treat shoppers like cherished family members. Many favorable reviews also note how the company is different from other dealerships, emphasizing more-than-expected outcomes and uncomplicated deals. Many customers would buy from Grand Kia again, which is a fantastic customer service indicator. The overall experience is great, and many shoppers mention John Lee's identify the requested vehicle, making it extremely pleasant. I highly recommend the dealership and will return for my next vehicle.

 

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Pros & Cons

PROS
recommend (13)
highly recommend ... (6)
very helpful (5)
great customer s ... (4)
great experience ... (3)
very happy (3)
easy to work wit ... (3)
helped me (3)
best experience (3)
amazing experien ... (2)
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Cons
rude (4)
horrible (3)
worst experience ... (2)
unprofessional (1)
dirty (1)
very disappointe ... (1)
disappointed (1)
upset (1)
untrustworthy (1)
dissatisfied (1)
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Grand Kia Reviews: 102. Average Rating: 3.9

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