Grand Kia proudly serves Kia drivers from Thornton. As a Kia dealer, we offer high-quality, cost-effective, and memorable customer service. We have a large selection of new Kia automobiles, and we take pride in having the best-informed automotive team in the Thornton and Denver areas. You will love the new Kia models' dependability, safety, comfort, and technology. Come to our showroom to view our inventory and take a new Kia Sorento, Sportage, Optima, Soul, or Forte for a test drive. We understand that every driver does not need a new car. Our dealership has a large selection of low-cost and high-quality used cars. There can be no doubt that buying a pre-owned vehicle can help you save money and drive a dependable car.
Reviews Summary
Grand Kia reviews are overwhelmingly positive, including mention of the company's helpful, customer-oriented culture. Kia Soul owner who recently had his motor replaced under warranty expressed his delight at a quick and transparent process that didn't inconvenience him. Furthermore, Grand Kia car buyers often praise company staff members like John Lee and Randy, pointing out their friendliness and efficient service delivery. Many customers described their experiences as no-pressure and positive. One reviewer explicitly recommended Grand Kia as a welcoming place full of caring professionals who treat shoppers like cherished family members. Many favorable reviews also note how the company is different from other dealerships, emphasizing more-than-expected outcomes and uncomplicated deals. Many customers would buy from Grand Kia again, which is a fantastic customer service indicator. The overall experience is great, and many shoppers mention John Lee's identify the requested vehicle, making it extremely pleasant. I highly recommend the dealership and will return for my next vehicle.
Frequently asked questions
7 questions
What do Grand Kia clients say about the work?
Clients frequently praise the friendly and knowledgeable staff, particularly John Lee and Randy, for their helpfulness and efficiency. Many reviews highlight the smooth car buying process and timely service, with several mentioning the cleanliness and professionalism of the dealership.
Does Grand Kia offer vehicle trade-in evaluations?
Yes, they provide trade-in evaluations as part of their vehicle sales services, which also include new and used vehicle sales. This allows customers to assess the value of their current vehicle when considering a purchase.
Can I get insurance assistance at Grand Kia?
Yes, they offer insurance assistance services including insurance claims support, policy consultation, and vehicle protection plans, ensuring a comprehensive service experience for customers.
How does Grand Kia handle post-service follow-up?
They provide a free post-service follow-up to ensure customer satisfaction and address any concerns after service is completed, demonstrating their commitment to customer care.
Does Grand Kia provide oil change services?
Yes, Grand Kia includes oil change services in their service department offerings, along with tire rotations and recall services, to keep vehicles running smoothly.
What kind of customer support does Grand Kia offer?
They offer various customer support services including free appointment management and conflict resolution, ensuring a positive experience throughout the vehicle purchasing and servicing process.