Sunset Restoration

Sunset Restoration knows that managing and supervising a project can be a challenging task. This is precisely the reason why we treat every home like it’s our own. At Sunset Restoration, the customer always comes first. We will go the extra mile to ensure that every detail is available to you. It's something we are very good at, answering your questions and educating you. We are a company that takes pride in being transparent, efficient, and excellent. What we do every day is based on our core company values. We value Excellence, Respect, Integrity, Trust, Community, and Compassion.

Sunset Restoration has generally positive reviews online for professionalism to customers. Josh and Jaylene, as company representatives, are highlighted for being exceptional and professional. They both are seen as advocating for customers when dealing with insurance companies. Clients also commend the crews on site for speedy, top-notch, and tidy job completion. Poor cooperation with a hard-to-deal-with adjuster could not upset the team’s patience. It was done in time. The general insurance experience was not ideal due to harassment from the adjuster who had requested several bids. Nevertheless, we should commend the help and support of Josh and Jaylene. They were professional throughout all the insults and "finger-pointing" by the adjuster. Most of the customers greatly enjoyed working with Josh ad Jaylene. Many expressed extreme gratitude to the two people mentioning the whole staff was friendly and professionals. Most of the clients also noted that the service was faster than they had initially thought. This also impressed many customers. The majority of the responses were grateful for Josh. He was mentioned multiple times by the customers and was appreciated for checking in on the progress of the work. In some cases, when the client claimed they were not happy with the services provided, he made sure that the issues were resolved on time and well. One of the clients said that he would work with Josh at another time and even recommended the company to a friend. One of the customers said that the whole process was quicker than they had thought and the company had even responded faster to the insurance. Josh was also mentioned by one of the clients as a customer-focused individual. He would diligently work to ensure that the client was well sorted. The customer arrogance was also mentioned, and Josh made them understand that they needed to provide the necessary documents for the insurance to be processed. Erica said, "I was able to witness first-hand some arrogance from one of the clients. But Josh handled it like the professional he is and managed to complete the claim"