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Reviews included significant customer satisfaction and gratitude for the services received and acknowledgment of the exceptional staff. Rachel and Eric are frequently mentioned, highlighting their professionalism, expertise, and outstanding customer service. Furthermore, the employees' willingness to help customers and make them feel at ease, navigating through the car purchasing process, is also acknowledged. Several clients commend the service department's efficiency, pointing out that problems are diagnosed and fixed promptly. The center's mechanics prove their commitment to excellence by the narratives, such as building relationships with customers and nurturing friendships. Staff have repaired vehicles successfully, and one client praises that their truck runs like new. The dealer has been able to advise customers on many dealerships due to their outstanding customer service and professionalism. Communication with the service staff is referred to as excellent and professional, allowing clients to receive accurate updates on the status of their vehicles. Joshua inspires confidence, and a woman who had experienced being talked over and ignored at other dealerships emphasizes this. This narrative emphasizes the need for more understanding persons like Joshua in the industry as many sales associates tend to be unwelcoming and unhelpful. Services and a competent and knowledgeable staff are also praised in this detailed experience that includes how the salespeople are friendly and open, willing to help the customer with the transition.
