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CarMax

101 reviews

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89 Weston St, Hartford, CT 06120, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Connecticut

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3.8

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Service	Sub Service	Average Price Range (USD)
Vehicle Purchase	Used Car Purchase	$15,000 - $30,000 Call to Book
	Certified Pre-Owned Vehicle Purchase	$20,000 - $35,000 Call to Book
	Financing Assistance	Varies (additional cost may apply Call to Book
Vehicle Selling	Trade-in Valuation	Varies (market value Call to Book
	Direct Sales	Varies (higher than kbb and dealer quotes Call to Book
Vehicle Rentals	Short-term Rentals	$50 - $100 per day Call to Book
	Long-term Rentals	$300 - $600 per week Call to Book
Vehicle Service & Repair	Brake Repair	$150 - $300 Call to Book
	Tire Replacement	$100 - $250 Call to Book
Car Shipping	Local Car Shipping	$200 - $400 Call to Book
	Long-Distance Car Shipping	$500 - $1,200 Call to Book
Test Drive	24-Hour Test Drive	Free with reservation Call to Book
	Extended Test Drive	Weekend Call to Book

ABOUT Services Excellence Summary

CarMax is the biggest retailer of used cars in the United States. We introduced "no-haggle" pricing, the first industry disruptor. This change has made purchasing a car a straightforward and honest experience, eliminating the confusion and dread associated with the process. Up to now, we have improved our customer service. Our store has a wide range of used trucks, cars, and SUVs. It's easy to find exactly what you need in one place. Come to CarMax Hartford, CT and enjoy car shopping without any pressure or haggling. Every car is CarMax Certified, and a 30-Day Guarantee is provided.

SUMMARY Reviews Summary

Most customers gave Positive feedback on CarMax, stating that procedures were quick and simple. Some even described CarMax as the "only place they would shop for a car." They praised the dealership for having extensive inventory, no-haggle pricing, and cordial, respectful staff. Clients were also pleased by the capability of doing everything within a day, including test driving and paperwork. Popular staff members were Hendry and Lex R. Notwithstanding, there was also some critical feedback. A few customers considered the business lacking customer service and communication. Lastly, clients mostly praised the comfort of selling a car to CarMax. This assisted in giving a mostly Positive rating from clients.