CarMax
Hours:
Closed Now
Monday 10:00 AM - 9:00 PM
Tuesday 10:00 AM - 9:00 PM
Wednesday 10:00 AM - 9:00 PM
Thursday 10:00 AM - 9:00 PM
Friday 10:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 - 7:00 PM
Tuesday 10:00 AM - 9:00 PM
Wednesday 10:00 AM - 9:00 PM
Thursday 10:00 AM - 9:00 PM
Friday 10:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 - 7:00 PM
Address: 89 Weston St, Hartford, CT 06120, USA Get Directions
Services & pricing
Average price rangeWhat people love
From reviewsAbout this business
CarMax is the biggest retailer of used cars in the United States. We introduced "no-haggle" pricing, the first industry disruptor. This change has made purchasing a car a straightforward and honest experience, eliminating the confusion and dread associated with the process. Up to now, we have improved our customer service. Our store has a wide range of used trucks, cars, and SUVs. It's easy to find exactly what you need in one place. Come to CarMax Hartford, CT and enjoy car shopping without any pressure or haggling. Every car is CarMax Certified, and a 30-Day Guarantee is provided.
Reviews Summary
Most customers gave Positive feedback on CarMax, stating that procedures were quick and simple. Some even described CarMax as the "only place they would shop for a car." They praised the dealership for having extensive inventory, no-haggle pricing, and cordial, respectful staff. Clients were also pleased by the capability of doing everything within a day, including test driving and paperwork. Popular staff members were Hendry and Lex R. Notwithstanding, there was also some critical feedback. A few customers considered the business lacking customer service and communication. Lastly, clients mostly praised the comfort of selling a car to CarMax. This assisted in giving a mostly Positive rating from clients.
Frequently asked questions
7 questionsWhat do CarMax clients say about the work?
Reviewers frequently highlight the friendly and professional staff, the smooth car buying process, and the no-haggle pricing model. Many appreciate the efficiency and cleanliness of the facility, with specific praise for sales associates like Hendry and Stacey.
Does CarMax offer financing assistance when purchasing a vehicle?
Yes, CarMax provides financing assistance as part of their vehicle purchase services. This can help streamline the buying process for customers looking to finance their used car.
How does the test drive process work at CarMax in Hartford?
CarMax offers both an hour-long free test drive with a reservation and an extended test drive over the weekend. This allows customers to thoroughly evaluate their potential purchase.
Can I sell my car directly to CarMax, and how long does the process take?
Yes, you can sell your car directly to CarMax. Reviewers mention that the process is quick, often taking about an hour from inspection to receiving a check, making it a hassle-free experience.
What types of vehicle services does CarMax provide?
CarMax offers a range of services including used car purchase, certified pre-owned vehicle purchase, financing assistance, trade-in valuation, direct sales, short-term and long-term rentals, brake repair, tire replacement, local and long-distance car shipping, and test drives.
Does CarMax provide a satisfaction guarantee for their vehicles?
Yes, each vehicle sold at CarMax is CarMax Certified and comes with a 30-day Guarantee, ensuring customer satisfaction and peace of mind.
Where is CarMax located?
89 Weston St, Hartford, CT 06120, USA
Location & directions
Hartford, ConnecticutCarMax Reviews · 3.8 average
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