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Chuck & Eddie's Used Auto Parts

Chuck & Eddie's Used Auto Parts

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Open  8:00 AM-5:00 PM now
741 Windsor St, Hartford, CT 06120, USA Get Directions
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ABOUT   Services Excellence Summary

Chuck and Eddie's Used and New Auto Parts, which has been in the business since the 1940s, has a diverse and comprehensive inventory. For decades, we have been a family-owned used auto part dealer. However, our company has grown to be a larger corporation with over 100 employees, three locations, a knowledgeable staff, and an advanced website. We sell new and used auto parts through this network. All the products you have bought from us are delivered to your preferred location. We have become the preferred choice for car owners, mechanics, and automotive technicians because of our comprehensive service. Always rely on our customer-friendly, professional, and knowledgeable staff for assistance. It does not matter whether you have a question, need help with a product, or are struggling to find it. Call us, and we will locate and send you the part in no time. You can also find the part you are looking for on our website. We will source it for you or refer you to another auto parts dealer. Every part is covered by our Six Month Parts Warranty. You can return the part to us within 45 days of purchase. This right is valid in case the part is incompatible due to our mistake or yours. You will enjoy the same level of service as when you order the product. We acknowledge the right of the consumer to make a return and receive a refund. Call us if you accidentally order the wrong part for reimbursement.

 

SUMMARY   Reviews Summary

Chuck & Eddie's reviews generally indicate satisfaction with the service. The reviewers consistently commend the professional and helpful staff, with the customer service. Several have spoken about James, a helpful and patient employee. His customers remarked how at ease he made them, and they would recommend it. Satisfaction with the store stock is also a common theme. Chuck & Eddie's assortment continually meet the approval of the respondents. The store is rated as good for auto parts. The few negative remarks frequently point to a problem mixing up orders on rare occasions. The most common assertion about the sales process is how it is done. A few commentators have also mentioned the pricing and the “pick and pull” lot, recommending it for people who have an urgent need for car parts. Overall, the customer's impression is that it offers great service.

 

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Pros & Cons

PROS
great service (2)
good experience (1)
good people (1)
very helpful (1)
friendly service ... (1)
recommend (1)
on time (1)
service was good ... (1)
excellent servic ... (1)
accommodating (1)
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Cons
unprofessional (3)
horrible (2)
extremely rude (1)
rude (1)
unprofessional (1)
horrible (1)
terrible custome ... (1)
angry (1)
horrible custome ... (1)
angry (1)
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Chuck & Eddie's Used Auto Parts Reviews: 100. Average Rating: 3.7

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