Fair pricingFriendly staffGreat customer serviceQuick repairsAffordable pricesKnowledgeable techniciansSame day serviceMobile serviceHigh quality workEfficient service
About this business
D Professional Auto Glass is a family-owned company located in New Britian CT. We are committed to providing our customers with the highest level of service while still being cost-effective. There will be no travel costs for our mobile services. Our installers are experienced and licensed, and we provide a lifetime warranty on workmanship. We will contact your insurance company and manage your claim. NGA Certified Technicians
Reviews Summary
D Professional Auto Glass has overwhelmingly positive reviews, that praise their services. Most customers point out the affordability of D Professional Auto Glass and are impressed by the costs they had to compare elsewhere. Multiple clients stated that their experience was highly satisfying. On the plus side, the over ninety percent believe that the service cost was lower than other auto repair outlets in the area. Also, the staff's friendliness, vendor having best quality work done, and the company's service's quality all pointed towards a common objective among all clients; satisfaction. The customers always found a solution to their problem earlier than expected. Additionally, they are impressed by D Professional Auto Glass's price, employees, and vendor. As a customer explained, "These guys saved my life on a day; I was just going to sit there the whole day stressed. Hiring you was just the first problem that had been fixed; you sent me a technician the next minute and saved my day." The technician came, did the repairs, and left. It took such a short time to fix the problem. Service delivery was also quick as most of the customers said that it took less than an hour for the service to be fully offered. Another customer explains how he was in an emergency, and his window broke abruptly. He adds, "I had an emergency and two days to travel, and their immediate response saved me." The person he was referring to as their Facebook page identifies him as Dwight. In this case, the person that responded to his emergency was Dwight. Applauds continued as customer satisfaction, emergency response, and quality of service were mentioned. Customer satisfaction was also still a big achievement for most of them as they thanked the company for a solution ready at the time of need, "I highly recommend them. The price was fair, Dwight was really good at it, and it was the best service I have ever seen." The experiences were always good and there was no single experience that led to dissatisfaction. The company has earned a reputation as the right place to visit. Most of the customers have given a five-star review, and in other cases, they have not received less than an average of 4.7, which explains how the person feels about the service and whether they can come back and recommend the company and the technician in the future.
Frequently asked questions
7 questions
What do D Professional Auto Glass clients say about the work?
Customers frequently praise the team's professionalism, punctuality, and the quality of their work. Reviewers highlight the friendly service provided by Dwight and his staff, noting their efficiency and attention to detail in repairs and replacements.
Does D Professional Auto Glass offer mobile services, and how do customers feel about them?
Yes, they provide mobile glass services including on-site windshield replacement and window repair. Customers appreciate the convenience of this service, often mentioning how it saves them time and effort, as well as the friendly demeanor of the technicians.
Can I get a free consultation or quote from D Professional Auto Glass?
Yes, D Professional Auto Glass offers free quotes and consultations. This service is part of their commitment to customer satisfaction, allowing clients to understand their options without any initial cost.
What types of windshield services does D Professional Auto Glass provide?
They offer a range of windshield services including full windshield replacement, windshield installation at home, and windshield repair. Their certified technicians ensure quality workmanship with a lifetime guarantee.
Can D Professional Auto Glass assist with insurance claims?
Yes, they can assist with insurance claims, as they are approved by various insurance companies. This service helps streamline the process for customers needing repairs covered by insurance.
What window repair services does D Professional Auto Glass offer?
They provide several window repair services including rock chip repair, power window repair, and window regulator replacement. Their experienced technicians ensure effective solutions for various window issues.