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  1. US
  2. CT
  3. Hartford
DICK'S Sporting Goods

DICK'S Sporting Goods

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1603 SE Rd, Farmington, CT 06032, USA Get Directions
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ABOUT   Services Excellence Summary

At DICK'S Sporting Goods in FARMINGTON you'll find the best active equipment, clothing, shoes, gear, fishing, cycling, kayaking, and more. At DICK'S Sporting Goods ORDER ONLINE and receive free pickup at the FARMINGTON location. Installation: We offer maintenance, repair, accessory installation, and FREE assembly when you buy a bike. Fittings: Our professionals will help you find the perfect fit. Get a FREE fitting with the purchase of a golf club. Stay in control with the best grip on the court

 

SUMMARY   Reviews Summary

The survey seems to show customers' satisfaction with the store (and they did not mind saying it twice). All these reviews' general trend show that the service was timely, even when they were busy, and that they offered appropriate customer service except the firearms section suggestion. A defective product got the right attention, showing that customer needs truly matter here. Rich inventory systems were commended, and the customer felt the staff was attentive. Some recommendations, like a firearms section in the future that may be worth considering too. The store seems to be a good environment, making it the right place for sports needs. The two concerns about the store appear to be handled well. Addressing the breath of products and excellent customer service is why it is recommended.

 

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Reputation Change over time
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Pros & Cons

PROS
great service (3)
very happy (2)
excellent custom ... (2)
great job (1)
great service (1)
Cons
expensive (1)

DICK'S Sporting Goods Reviews: 23. Average Rating: 4.5

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