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  3. Hartford
Friendly Auto Body & Towing, Inc.

Friendly Auto Body & Towing, Inc.

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Open  8:30 AM-4:30 PM now
99 Meadow St, Hartford, CT 06114, USA Get Directions
4.6
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ABOUT   Services Excellence Summary

Since 1955, Friendly's Auto Body & Towing, Inc. has been a one-stop-shop for collision and towing repair services in Hartford and surrounding areas. Our company is known for high-quality service, trustworthiness, fair pricing, and, most notably, a friendly demeanor. Our collision shop in Hartford, CT, is 100% locally owned and operated, and we are proud to call Hartford home. We perform collision auto body repairs for all types of accidents, including minor collisions. Scratches, dents, and dings require service; frame straightening and painting restoration are essential for larger accidents. Our roadside assistance and towing services in Hartford help you with any hurdle you face, from minor accidents to unexpected breakdowns. OEM replacement parts are used for any auto body repairs, and our work is guaranteed for life. Friendly is prominent in the auto body repair industry, with a name that stands out in Hartford, Wethersfield, and Glastonbury. Our investment in training and technology sets us apart from our competition, with the most advanced tools available. Our Hartford, CT, collision repair equipment includes computer-assisted frame repair tools, alignment machines, and premium downdraft painting booths. Our collision repair professionals will work with your insurance company so that you can have peace of mind and eliminate out-of-pocket expenses. Local towing is available using a modern fleet of town trucks, perfect for all cars, vans, SUVs, and light trucks. Call today to schedule a tow or to request an estimate for collision repairs in Hartford. Our staff is excited to assist you.

 

SUMMARY   Reviews Summary

Customers reported consistent positive experiences. Remarkable customer service is directly mentioned in many comments. Sean, specifically, gets a big thumbs up for being calming, professional, and skilled in tight spots. The service is prompt under pressure, especially during accidents and breakdowns, where meticulousness and professional cooperation are appreciated. Reasonable prices and financial integrity were also noted in an industry often known for taking advantage of vulnerable situations. Extreme circumstances such as towing in mud and accidents are positively reviewed. The team is particularly praised for its ability to evaluate collision damages. There is an explicit testimonial of the customer's protection. The closest thing to a negative review is an indifferent satisfaction. The status of satisfied returning customers is also multivariate. Placing full faith in Friendly's experts is a recurring suggestion. Although a personal testimonial from Joe is also noted in the last evaluation, the voice is united and speaks positively.

 

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Pros & Cons

PROS
recommend (11)
highly recommend ... (4)
very friendly (4)
on time (3)
quality work (3)
recommended (3)
highly recommend ... (2)
great service (2)
friendly service ... (2)
very knowledgeab ... (2)
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Cons
rude (1)
awful (1)
0 stars (1)

Friendly Auto Body & Towing, Inc. Reviews: 93. Average Rating: 4.6

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John Doe left a 5 star review
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