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Hoffman Collision Center of Hartford

Hoffman Collision Center of Hartford

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Open  7:30 AM-5:00 PM now
521 Connecticut Blvd, East Hartford, CT 06108, USA Get Directions
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ABOUT   Services Excellence Summary

Israel Hoffman purchased the Ford Franchise in New Hartford Connecticut in 1921 and founded the Hoffman Auto Group. There are several locations for the Hoffman Auto Group, including East Hartford CT, West Simsbury CT, Waterbury CT, and New London, CT. In our 100-year history, we have become one of Connecticut's top family-owned businesses. The Hoffman Auto Group consists of ten brands, ten dealers, two collision centers, and an insurance agency. Hoffman is the dealer with the most cumulative reviews in Connecticut. What separates us? We promise you the best service possible. Every time you visit, you'll hear from a technician in a video. The video will show you the issues and solutions. Hoffman at Home is a program that allows you to complete the entire car-buying process online. Hoffman at Home is available for any customer in CT. Whether you prefer in-store or online assistance, Hoffman can accommodate you. Hoffman's East Hartford CT, West Simsbury CT, Waterbury CT, and New London CT dealerships are dedicated to your satisfaction. Our aim is to offer you the tailored service you deserve, so when your vehicle is taken in for auto repair or maintenance, it gets all the attention it requires. Our factory-trained technicians have the automotive experience your project requires. We use genuine parts to ensure dependability and simplicity. Rely on quality service and book auto service for a Connecticut tire rotation, oil change, or battery replacement. Our Connecticut dealerships strive for a new level of service, so schedule an auto service right away.

 

SUMMARY   Reviews Summary

Hoffman's service includes a team of highly trained technicians who are friendly and communicate well throughout the duration of the repair that exceeded customer's expectation. They effectively and quickly replaced the damaged body by matching the color paint perfectly. The appraisal and repair were both precise, reducing any stress experienced from an unexpected accident. According to the majority of customers, it was an easy and hassle-free experience. It was completed even before the expected 2-week period and was timely and available for pickup. They correctly assessed the damage, causing the customer satisfaction to be very high. Hoffman did an amazing job making them come back for future business. The customer service rep was dedicated and skilled and able to handle setbacks and communicate effectively and reassuringly as needed. For this shop, customers are generally satisfied and will return . These repairments were for Audi Q5 and supported by their existing customers who referred them. Also, their reviews and customer service have convinced many to come back.

 

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PROS
recommend (3)
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great job (3)
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great service (2)
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helped me (1)
great quality (1)
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Hoffman Collision Center of Hartford Reviews: 101. Average Rating: 4.3

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