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  1. US
  2. CT
  3. Hartford
James Motor Cars

James Motor Cars

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695 Broad St, Hartford, CT 06106, USA Get Directions
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ABOUT   Services Excellence Summary

James Motor Cars has been in operation since 1981. The business started because we think that the buying experience needed to improve. We focus on providing quality cars at fair prices. We understand that buying a car or truck is a major commitment and that trust is essential in the process. When you work with us, you find a team that is committed to helping you in every way. We strive to be the best place to get a car. We know that if we can provide the best price on a good car, you will come back. However, we will only do that if the car is mechanically sound. We will not sell a car like some dealers value because we want to be around a long time. We know that if we treat you right, you will return and also refer us to friends and family. Our dealership features a wide range of cars, so visit our inventory page to see what we have. We offer a layaway option for 60 days. In addition, we have two other banks available to help with financing, so if one does not grant you a loan, the other one will be sure to help.

 

SUMMARY   Reviews Summary

James Motor Cars is the prime location to consider for purchasing a used car. Many clients like the customer service offered. One client mentioned that he bought three autos from the company and received outstanding service. He further added that the diagnose of his last vehicle was wrong, but the company rectified free of charge. Another customer stated that he was able to bargain for his car and had it put on layaway. The customer service team also accomodated his frequent inquiries. The car, a ten-year-old Audi A8, was also running well. In addition to good customer service, the company also sells quality vehicles at a lower price. A customer praised the company for offering him many freebies and repairing their car after detection of an issue. The client has driven for 25,000 miles without any problems. Also, the repair warranty is an incentive to many customers. The company is trustworthy, and many people, including veteran clients, are willing to buy more vehicles. In brief, the customers say this is the best place to buy a used car due to their unmatched customer service and high-quality cars.

 

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Pros & Cons

PROS
recommend (7)
highly recommend ... (5)
great people (3)
very friendly (2)
so impressed (2)
friendly service ... (2)
good service (2)
very professiona ... (2)
so knowledgeable ... (2)
great service (2)
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Cons
worst experience ... (2)
worst experience ... (2)
horrible (1)
unprofessional (1)
useless (1)
scratches (1)
dirty (1)

James Motor Cars Reviews: 77. Average Rating: 4.2

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