Rec Market, Inc. (REI) is committed to spending time in the great outdoors.
We aim to instill a love of nature and recreation in everyone.
We have harnessed the power of nature since 1938, and our mission is to provide the best equipment and clothing. Share your experiences with friends or family, or tell inspiring stories. Your REI is not ours; they are helping to fund biodiversity. We invite everyone, regardless of experience, to REI Santa Monica.
A block from 3rd Street Promenade, REI Santa Monica offers a wide selection of apparel and equipment for outdoor enthusiasts. Santa Monica Bike Shop has a variety of services to keep your bicycle on the road and trail year-round. Our ski and snowboard services will help you get the most of the mountain. Our skilled technicians will have you ready for your next adventure.
Reviews Summary
Customers writing reviews of the REI store say that they are impressed by the store and its staff. Many clients won over by the store being a one-stop-shop for outdoor gear and state that they would recommend it for their excellent service. Customers appreciate how welcoming the employees are. Staff, especially employees like Stephen and Kim, are helpful and considerate, leading to a beautiful shopping experience. The customers value the store's customer service. One client states that the personnel’s support saved the bike by identifying issues that a different store had not noticed. Other customers laud the store's commitment to providing great services to all. The review will make a customer shop or visit the store again. It shows that REI is a friendly store with competent staff. One customer acknowledges the stores and the employees. Buying outdoor gear or other items from the store makes the client happy, as stated in other reports. Customers are happy with the store and love it. Store customers comment on stores that sell camping and trail items. One customer states that he loves the store.
Frequently asked questions
7 questions
What do REI clients say about the staff and service quality?
Reviewers frequently praise the knowledgeable and friendly staff, mentioning specific employees like Kim and Stephen for their helpfulness. Customers appreciate the team's dedication to assisting with gear selection and providing thorough service, creating a welcoming atmosphere for outdoor enthusiasts.
What types of outdoor gear can I find at REI in Hartford?
REI offers a wide range of outdoor gear, including camping equipment, hiking gear, and cycling accessories. They also provide footwear options like hiking boots and cycling shoes, along with outdoor apparel and rain gear for all your adventures.
Does REI provide bike assembly and repair services?
Yes, REI offers bicycle services including bike assembly, flat repair, and tune-up services to keep your bike in top condition. Customers have noted the expertise of the staff in diagnosing and addressing bike issues efficiently.
Can I rent camping gear from REI and what else do they offer?
REI provides camping services that include camping gear rentals, camping site reservations, and guided hiking tours. This makes it a convenient choice for those looking to explore the outdoors without the hassle of purchasing all equipment.
Is REI a good place for first-time outdoor enthusiasts?
Absolutely! Reviewers highlight the welcoming atmosphere for beginners, noting the staff's patience and helpfulness in guiding customers through their outdoor gear needs, making it an ideal spot for those new to camping and hiking.
What types of clothing does REI offer for outdoor activities?
REI offers a variety of clothing options, including rain gear, outdoor apparel, and heat-retaining layers designed for various outdoor activities. Customers appreciate the selection and quality of the clothing available.