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REI

Name: REI
Address: Hartford, US
Telephone: +12038381938
Rating: 4.598

102 reviews

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+12038381938

Open 10:00 AM-8:00 PM now

189 Connecticut Ave, Norwalk, CT 06854, USA Get Directions

camping store Top Camping stores in United States Top Camping stores in Connecticut

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ABOUT Services Excellence Summary

Rec Market, Inc. (REI) is committed to spending time in the great outdoors. We aim to instill a love of nature and recreation in everyone. We have harnessed the power of nature since 1938, and our mission is to provide the best equipment and clothing. Share your experiences with friends or family, or tell inspiring stories. Your REI is not ours; they are helping to fund biodiversity. We invite everyone, regardless of experience, to REI Santa Monica. A block from 3rd Street Promenade, REI Santa Monica offers a wide selection of apparel and equipment for outdoor enthusiasts. Santa Monica Bike Shop has a variety of services to keep your bicycle on the road and trail year-round. Our ski and snowboard services will help you get the most of the mountain. Our skilled technicians will have you ready for your next adventure.

SUMMARY Reviews Summary

Customers writing reviews of the REI store say that they are impressed by the store and its staff. Many clients won over by the store being a one-stop-shop for outdoor gear and state that they would recommend it for their excellent service. Customers appreciate how welcoming the employees are. Staff, especially employees like Stephen and Kim, are helpful and considerate, leading to a beautiful shopping experience. The customers value the store's customer service. One client states that the personnel’s support saved the bike by identifying issues that a different store had not noticed. Other customers laud the store's commitment to providing great services to all. The review will make a customer shop or visit the store again. It shows that REI is a friendly store with competent staff. One customer acknowledges the stores and the employees. Buying outdoor gear or other items from the store makes the client happy, as stated in other reports. Customers are happy with the store and love it. Store customers comment on stores that sell camping and trail items. One customer states that he loves the store.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

very helpful (5)

great customer s ... (3)

helped me (3)

great staff (2)

extremely nice (2)

helped me (2)

will be back (2)

great place (2)

best customer se ... (2)

friendly staff (2)

Cons

disappointed (1)

expensive (1)

worst experience ... (1)

REI Reviews: 102. Average Rating: 4.6

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Reviews (0) Google Reviews (102)

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