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Tool & Truck Rental Center at The Home Depot

Name: Tool & Truck Rental Center at The Home Depot
Address: Hartford, US
Telephone: +18606571184
Rating: 4.252

500 reviews

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+18606571184

Closed Now now

115 Putnam Blvd, Glastonbury, CT 06033, USA Get Directions

rental trucks Top Rental Trucks Services in United States Top Rental Trucks Services in Connecticut

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ABOUT Services Excellence Summary

The Home Depot Tool & Truck Rental Center can help you save time and get the job done by providing you with access to affordable and convenient truck and van rentals. Whether you are moving locally or packing your home or apartment and moving across the country, we have you covered. We understand that moving can be a stressful and complex process, and we offer flatbed trucks and cargo vans to meet your needs. Whether we can help you move to a new house just around the corner or save money on delivery charges by taking that piece of furniture yourself, we offer everything you need. Penske also provides moving trucks for larger cross-country moves. Need a pickup to move a big, heavy tool rental? You're covered! We can keep you on time by recommending the right truck size for your project. We are your one-stop shop for all your storage, packing, and DIY needs! We have a variety of tools available, including power tools, drills, and large industrial tools like mixers. We also have a vehicle to transport the item to the project or its destination after the move. We can help you do it by providing the right tools and the proper transportation to complete your project.

SUMMARY Reviews Summary

Home Depot's customer service experiences were mixed, some customers praised the helpful employees, while others bemoaned the insufficient staffing levels. There is hope of good service at the truck rental department, Mark in the plumbing department and a college student made customers feel understood through their valuable support. Customers rate high the staff's helpfulness, however, there are also fears that the service was not satisfactory. Customers agree great pricing and a good product selection made them choose Home Depot. Although the store has been lacking recently, multiple customers are happy with the helpful employees that went above and beyond, helping them to eventually return. One customer’s job was made a whole lot easier when the employee hopped in their vehicle without them asking and loaded the goods. Clean facilities translate to a first-rate customer experience. The feedback varied greatly, But Home Depot's customer reviews are deeply intertwined.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

very helpful (6)

great customer s ... (4)

good selection (4)

friendly staff (3)

helped me (3)

great service (3)

nice place (3)

well organized (3)

knowledgeable st ... (2)

great job (2)

Cons

horrible (3)

rude (3)

not helpful (1)

not reliable (1)

worst experience ... (1)

poor service (1)

unorganized (1)

not great (1)

disappointed (1)

dirty (1)