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  1. US
  2. CT
  3. Stamford
Genesis of Stamford

Genesis of Stamford

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85 Magee Ave, Stamford, CT 06902, USA Get Directions
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ABOUT   Services Excellence Summary

We seek to establish Genesis of Stamford as the premier destination for auto excellence for everyone in the Stamford region. Our extensive stock of new and used cars is supported by excellent customer service and an extensive range of car services. You will find a wide range of models in our showroom, including new Genesis vehicles. Genesis vehicle ownership can also be affordable, as we have many certified pre-owned Genesis models and used Genesis cars, trucks, and SUVs. Stamford's Genesis pre-owned models are here, so you don't have to search elsewhere because we offer competitive pricing. The Genesis and other vehicles' pre-owned models add value to Stamford.

 

SUMMARY   Reviews Summary

Genesis of Stamford customers are generally impressed with the good service. A consistent positive review subject is customers' satisfaction with the good service at the service department, whether their cars are detailed, the staff are said to be friendly and helpful, and have the customers got a quick response when their appointments. A number of customers say that they are also happy that they were given loaner cars. The good customer service extended to the sales department, and many customers happened to mention a Mr. Maldonado who helped them to purchase their vehicles. Some happy customers also mentioned that they are confident in asking for help whenever they need it, and this has led to their recommending the service to their friends and family members. Some of the customers said that the service is not great, and they have aired their concerns and have been helped. Every customer gets a call to discuss the service, and they are satisfied and made aware that the service is good. This good service has made some customers be loyal to the dealership. Just great and DodgeNitros. Some customers say that they will be coming back for more. Other customers also had other concerns, which included the cars not being perfect. One happy thing is that only a given percentage was said to have problems, and the rest of the customers will still purchase the vehicles. The customers also praised the sales staff for the good advice that they give to them when they go to the sales department. Some customers also liked the used cars since the staff there are good and all the advice they get is good. One happy customer says that he would not have any other dealership sell him cars except Genesis of Stamford commented on the other services. One customer commented on other services, which included purchasing wheel washers at the parts department, and the customer is also happy with the spare parts at the dealership. The customer also mentioned that the customer service and prices are good, and they have even come up with some amicable solutions to their cars and he likes that the customer service. Another customer said that the dealership community and all the customers have a good atmosphere. The customer said that the used cars and the customers' community are as one at the service department the service and the sales departments are all customer-centric. This service ensures that the customers are relaxed, and this has a good impact on their well-being.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (6)
highly recommend ... (4)
friendly staff (3)
best customer se ... (2)
great experience ... (2)
great customer s ... (2)
good people (1)
excellent care (1)
attention to det ... (1)
helpful and know ... (1)
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Cons
disrespectful (2)
upset (2)
very disappointe ... (1)
unwelcoming (1)
disappointed (1)
frustrating (1)
poor service (1)
waste your time (1)

Genesis of Stamford Reviews: 46. Average Rating: 3.8

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