Stamford Ford

Franchella, our captain at Stamford Ford, sets the precedent. We seek to deliver value to our community and engage with everyone as family. Stamford Ford aims for knowledge, professionalism, and enthusiasm, adhering to the best industry practices and service. This dedication has earned us eight back-to-back President's Awards and five Ford Elite Awards consecutively, showcasing our commitment to superior customer service. We believe in stress-free negotiations and are committed to creating a pleasant customer experience. We treat everyone with courtesy and compassion and make the process of buying a car fun.

Stamford Ford customers positively reviewed the dealership's staff and service. Several mentioned staff members by name and complimented their professionalism. Customers also praised showroom staff members, singling out Lena, Belen and Scott for exceptional service. The assistance they received during and after the sale was commonly mentioned as one of the reasons customer feel welcomed and at ease, they were very grateful for it. Customers said that the assistance they received was critical in their satisfaction and made the purchase process more comfortable. Alex G., Ashley and others helped them during the buying process. The attitudes of the dealership's personnel often came up; never had there been a time a customer felt that the staff was impatient and not concerned. Many comments note that the dealership is a friendly environment. Customers especially mentioned that the staff is very knowledgeable about the cars and explained the features in a way that was easy to understand. Even when customers spoke about issues with their cars, such as ones that needed to be fixed, they noted that the problem had been corrected. The service department personnel communicated regularly, offered updates and answered questions, making the experience less stressful and less uncertain. Grand collection of cars, many recent buyers remarked. Some of them worried that they wouldn't be able to get a new vehicle due to the low inventory on the market, but they were relieved to see a lot of varieties when they arrived at the dealership. Overall, the dealership was recommended by a large number of customers who appreciated the experienced staff, good selection and great service.