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Review Keywords Analysis

  1. US
  2. FL
  3. Gainesville
Motory Group

Motory Group

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Open 10:00 AM-6:00 PM now
1007 N Main St, Gainesville, FL 32601, USA Get Directions
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ABOUT   Services Excellence Summary

Motory Group is a leading Gainesville used car dealership with a vast selection of vehicles. Each of our vehicles undergoes a rigorous examination and refurbishment, and we include a 12-month/12,000-mile limited warranty for your peace of mind. We only stock the most dependable makes and models, like Toyota, Honda Hyundai Nissan, among others. Our inventory is meticulously chosen for vehicles that we might even drive ourselves. Your ways will not be a hindrance. Our primary concern is credit-challenged or no-credit customers, and we will work with you to acquire approval for high-quality vehicles. We can help you establish an affordable down payment and payment program that may assist in fixing your credit, and we do not charge any origination or dealer fees. You are greeted like a cherished friend from the moment you walk into our showroom. You can count on us to offer you the best service and an exceptional deal. We have a devoted team that makes sure that clients are happy with their purchases. We even throw birthday parties for them. You can equally be certain that when you sell or trade in your vehicle, you are getting a fair price.

 

SUMMARY   Reviews Summary

The best customer reviews are full of positive feedback. A large number of customers mention that their experience was excellent, with Keishla being mentioned repeatedly with words such as "Amazing" and "Great Customer Service." She is also mentioned in the bottom of almost all reviews, specifically well-known for her commitment to customer satisfaction and how fast she works. Russell customers seem to like his work as well, with most of them mentioning his help and the ease with which they walk out with the car they want. At the same time, others complain that there is only one flavor of candy at Russell's. Missing details in the review which could make it clear and personal. Unique customer's language or tone does not show in all the reviews. For example, is a customer more likely to use exclamation marks or emojis, or do they eschew these in favor of a more straightforward style? However, the positive feedback from customers indicates that most of them were satisfied and could refer someone without hesitation. But, others don't mention how their experience met their expectations, what car category they selected, and any price changes that they requested. There are no details about their worst experiences or the things that they disliked the most. The feedback shows that they liked and can recommend the app. It also shows that customer service representatives, especially Keishla and Russell, were patient and caring.

 

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Pros & Cons

PROS
recommend (15)
helped me (9)
very helpful (8)
excellent servic ... (6)
recommended (6)
highly recommend ... (4)
excellent custom ... (4)
highly recommend ... (4)
affordable (3)
great service (3)
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Motory Group Reviews: 104. Average Rating: 5.0
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