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ADT Security Services photo
ADT Security Services photo
ADT Security Services photo
ADT Security Services photo
ADT Security Services photo

ADT Security Services

Address: 8120 Nations Way #203, Jacksonville, FL 32256, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Home Security System Installation Basic Alarm System $200 - $400 Call to Book
CCTV Camera Installation $150 - $300 Call to Book
Home Automation Setup $300 - $600 Call to Book
Monitoring Services 24/7 Monitoring $25 - $50/month Call to Book
Mobile Notifications $10 - $20/month Call to Book
Emergency Response Services $30 - $80/month Call to Book
Technical Support In-Person Technician Visit $100 - $250 Call to Book
Remote Technical Support $30 - $70 Call to Book
System Troubleshooting $50 - $150 Call to Book
Equipment Upgrades Camera Upgrades $100 - $300 Call to Book
Sensor Upgrades $50 - $150 Call to Book
Control Panel Upgrades $200 - $400 Call to Book
Contract and Account Management Contract Review $20 - $50 Call to Book
Payment Processing $0 - $10 Call to Book
Account Setup Assistance $25 - $50 Call to Book

What people love

From reviews
Knowledgeable technicians Professional staff Thorough explanations Above and beyond Prompt service Helpful customer service Great communication Efficient installation Courteous staff Problem resolution

About this business

ADT is the leader in home alarm systems and automation services that will help keep you safe while you are located in Columbus, OH, United States. ADT also coordinates solutions to keep you connected, from safety to convenience to network communication. ADT has made security more accessible and efficient than ever, and it provides around-the-clock support. We are a home security firm that is committed to exceptional client service. We strive to maintain a high level of attention and promptness. It is our goal to help our customers feel more secure and empowered. ADT Security Systems - Now in Columbus, OH, United States

Reviews Summary

Most of the reviews indicate excellent customer service and system or installers knowledge. Many of the customers mentioned specific' tags `who provided exceptional support, such as Naeemah, Mitchel, and Ryan. Customers were also pleased with the prompt installers like Ramon and John, and the accessibility mentioned for customer care and support staff. The reviews also emphasized that customer care was essential to the service comparisons that ADT does are friendly and eager to provide the information that their customers need, and this was echoed. This comparison was unfavorable to a home security system from another company. Another ADT customer recommended this company or called it a " powerful company that keeps its customers impressed.`.\nCommunicating to customer mentioned various reasons for being happy with their new technology new products. All of these review have a positive feeling, the characterization of all the customers being amazed by the technology and data needed to make ADT a better company is made vivid.

Frequently asked questions

7 questions
What do ADT Security Services clients say about the work?
Clients frequently praise the punctuality and professionalism of the team, highlighting staff like Alyssa and John for their knowledge and helpfulness. Many reviewers appreciate the thorough explanations provided during installations and upgrades, ensuring they feel secure and informed.
Does ADT Security Services offer monitoring services, and how do customers feel about their response time?
Yes, they provide monitoring services including emergency response. Reviewers consistently mention rapid response to concerns, with many noting the team's attentiveness and effectiveness in addressing issues promptly, whether through virtual or on-site support.
Can I get technical support from ADT Security Services, and what do customers say about it?
Yes, they offer technical support including in-person visits and remote assistance. Customers have reported positive experiences, noting the technicians' professionalism and ability to resolve issues efficiently, which enhances their overall satisfaction with the service.
What types of equipment upgrades does ADT Security Services provide?
They offer equipment upgrades including camera upgrades, sensor upgrades, and control panel upgrades. This ensures that customers can keep their security systems up-to-date with the latest technology.
Does ADT Security Services handle home security system installation?
Yes, they specialize in home security system installation, offering services such as basic alarm system setup, CCTV camera installation, and home automation setup to enhance security and convenience.
What contract and account management services are available at ADT Security Services?
They provide contract review, payment processing, and account setup assistance to help customers manage their security services effectively.
Where is ADT Security Services located?
8120 Nations Way #203, Jacksonville, FL 32256, USA

Location & directions

Jacksonville, Florida
ADT Security Services
Security Systems
Address
8120 Nations Way #203, Jacksonville, FL 32256, USA
Hours
Closed Now
ADT Security Services Reviews · 4.3 average
0 Reviews
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