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  1. US
  2. FL
  3. Jacksonville
Atlantic Security

Atlantic Security

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1714 Cesery Blvd, Jacksonville, FL 32211, USA Get Directions
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ABOUT   Services Excellence Summary

Atlantic Companies is a locally-owned and operated corporation in Jacksonville that selectively purveys electronic technology to residential and commercial customers. This firm was a Westec Security System dealer in North Florida and South Georgia in 1968. The business started its growth and journey. Therefore, the Atlantic Companies are recognized as system integrators in the industry that install electronic audio/video systems, communication systems, structured wiring systems, security systems, automated lighting systems, and automation systems. Few companies are system integrators for electronic systems. The distinction is crucial. The most common cause of faulty system integration is a piecemeal approach to design and installation. Subcontractors may be licensed or qualified, but they may also not have the necessary qualifications. Atlantic changes the picture and can provide different results. All services are performed in-house, by the company's employees, not by subcontractors. An Atlantic customer can expect a better price, an easy-to-use installation, and top-quality work.

 

SUMMARY   Reviews Summary

The reviews of Atlantic Security system users paint a positive and consistent picture of the company. Repeatedly, the customers report excellent service quality, notably in service visits, installation, and customer service. The company's employees frequently receive credit for their professionalism and high-caliber workmanship. Josh, Brent, and J-Mac are particularly lauded for their communication and listening skills, ensuring their customers feel respected and valued. In their reviews, a few customers have highlighted managers' approachable and helpful attitude in handling more complex issues, showcasing their prioritization of customer satisfaction. The company's local appeal and competitive pricing are frequently mentioned, demonstrating how they aim to make their services as accessible as possible to the community. Only a few negative reviews discuss service delays, but generally, the company's strong customer service values and strategic customer management and response to these customer complaints shine through. There is another evidence to suggest many people consider using Atlantic Security again and recommending it.

 

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Pros & Cons

PROS
recommend (29)
highly recommend ... (16)
very professiona ... (10)
on time (9)
great experience ... (7)
recommended (5)
great job (5)
very happy (5)
great company (4)
helped me (4)
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Cons
poor customer se ... (1)

Atlantic Security Reviews: 138. Average Rating: 4.7

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