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Joe Hudson's Collision Center

Joe Hudson's Collision Center

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241 Tresca Rd, Jacksonville, FL 32225, USA Get Directions
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ABOUT   Services Excellence Summary

Joe Hudson's Collision Centers has been delivering the best auto body and paint services to its customers since 1989. Our highly skilled technicians can fix anything from minor chips to severe structural damage. Our commitment to excellent communication is what sets us apart. All calls are returned promptly, and clients have the opportunity to keep track of their repair progress through our repair tracking system. You can see where your vehicle is at any time. For excellent results that are guaranteed, contact Joe Hudson's Collision Center Jacksonville. Our vehicle repair experts utilize cutting-edge technology to offer the most outstanding quality auto body repairs in the shortest time possible. Jacksonville, Yulee, and Orange Park residents who have been in a car accident should contact Joe Hudson's to schedule a repair appointment. As specialists in auto collision repair, auto body painting, paintless and removable dent repair, windshield installation, windshield restoration, and other services, we can provide you with the best. Our company also offers 24-hour towing facilities and complimentary rental car coordination to help you find a car while your own is being repaired. In addition to being the... If your vehicle has been damaged, our auto repair estimate software is the most reliable and fastest. We can help with your insurer's claims. We want you to feel at ease.

 

SUMMARY   Reviews Summary

At Joe Hudson's Collision, customers praise the friendly and professional staff, as well as the shop's high-quality service. They are particularly helpful and clear about the repair process, even when the Tesla parts supply chain is slow. After a long wait, the level of customer service and careful work reinforces their trust in the body shop, reflecting common feelings expressed in many reviews. Wish there weren't so many!

 

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Pros & Cons

PROS
recommend (7)
great job (5)
very friendly (3)
recommended (3)
kept me informed ... (3)
quality work (3)
highly recommend ... (2)
friendly staff (2)
very helpful (2)
friendly and pro ... (2)
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Cons
rude (5)
not recommend (3)
not worth (2)
upset (2)
rude (1)
rude customer se ... (1)
dishonest (1)
expensive (1)
was damaged (1)
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Joe Hudson's Collision Center Reviews: 105. Average Rating: 4.1

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On 9/5/23 I went to CRITZ INC. Mercedes Benz of Savannah. I had a dent in my fender the size of a silver dollar. The service advertiser looked at it and said we can’t fix it, but we have a shop that could do it for you. They spoke highly of JOE HUDSON’S COLLISION CENTER 329 E Montgomery Cross Rd. Savannah, GA. 31419. So, I went there and got an estimate and set up a date to have my car fixed. They told me the job should take about 10 days. I brought the car in on 10/26/23 20 days later I went there and asked what’s going on with my car the manager EDDIE said they were behind, he was sorry. Never got a phone call or text. I was mad that the car rental was costing me a lot of money. He said he needed at least 2 more weeks. The car was finally done 11/28/23 I went into the office paid my bill Eddie drop my car off at the door and he left right away. I started my car up and seen my car was empty, no gas it had a full tank when I dropped it off. I was FUCKING MAD. I went back inside and asked what happened to my gas, no respond. EDDIE is a very shady character I know he drove my car all over fucking town. At the gas station I was looking at my car and I saw they did a bad job. EDDIE IS A FUCKING SCUMBAG AND THAN SUM HE SHOULD BE FIRED. I went back to Mercedes Benz and told the service manager you should not recommend Joe Hudson’s Collision CENTER ANYMORE. He seen how bad the job was he told me to reach out to the reginal manager TONY and give them a second chance to fix it. I got ahold of TONY he came out to my house on 11/30/23 he agreed the car had to be redone. I just wanted my money back for the car plus rental fees about $3,200 Dollars. He told me he would have the car fixed at another JOE HUDSON’S COLLISON CENTER. 15002 Abercorn St, Savannah, GA. 31419 I agreed to bring the car there on 12/12/23. Tony was going to get me a car rental for free. I told him there was no need to. My car was done on 12/22/23 I went there to pick it up. They were having a Christmas lunch with all the employees. We walked to my car, and I said you got the dent out enjoy your Christmas lunch. The next morning, I called up and told the manager to have Tony call me. They did more damage than the first shop. Paint over spray all over my window and all over the engine. They had chipped the door edge and left it. The hood they clear coated it and it’s all spotty. The whole hood and door edge needs to be redone. Tony came back to my house and said he was sorry this happened. I told him I just want all my money back it was about $3,200 total. He called me the next day and said we just want to fix it for a third time. I told him I would see them in court. I am canceling my credit card payment, and I am suing JOE HUDSON’S COLLISION CENTER For the following car rental $1550.00 I WOULDENT GIVE JOE HUDSON’S COLLISION CENTER A MOP JOB. THEY ARE TERRIIBLE. Look at the screen shot Tony, the regional manager Offered to personally pay for it on his credit card Anywhere I wanted to bring it to. What does that say about Joe Hudson collision center? I went back to Mercedes Benz with all the pictures of the damage and the service manager said he would not recommend them anymore and apologized for sending me there.
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