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  1. US
  2. FL
  3. Jacksonville
Mattress Firm River City
Mattress Firm River City
Mattress Firm River City
Mattress Firm River City

Mattress Firm River City

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840 Nautica Dr Suite 101, Jacksonville, FL 32218, USA Get Directions
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ABOUT   Services Excellence Summary

Here at Mattress Firm River City, we're all about making sure you get a good night's sleep - every night. But how do we do it? Our Sleep Experts spend more than 200 hours training to create a specific solution. You can confidently buy with our Love Your Mattress Guarantee. Sealy, Tempur-Pedic, and Sleepy's mattresses can be purchased at a discount. Your new mattress will arrive with a 120-night free trial. This way, you can make sure the mattress is perfect for you. Most individuals don't know that Mattress Firm is sometimes mistaken for a mattress retailer. In reality, Mattress Firm is in the match-you-with-the-right-mattress-for-you business. Mattress Firm has been helping people sleep better since 1990. We match individuals with the ideal mattress for them at the lowest price. Mattress Firm first started as a mattress store chain in a few regions. Now, the mattress company has grown to more than 2400 locations across the country. Each Sleep Expert at Mattress Firm begins his/her career after 80 hours of training. Training is a great way to learn. Mattress Firm emphasizes this because their employees are happier about it. The company's customers are treated wonderfully if its employees are happy. Happy employees enjoy coming to work and are always on their best behavior.

 

SUMMARY   Reviews Summary

The sales staff is professional, knowledgeable, and helpful, evidenced by their patience and excellent customer engagement. Many reviews mentioned Mike's support, as he was patient and accommodating while finding the right mattress for the customers. Attila, Janae, and Spencer were other sales staff who received high praise for their professionalism and helpfulness. The staff did not pressure the customers to make purchase decisions, but still got the right purchase because they took their time to explain the features and demonstrate how different the mattresses were, showing that they knew their mattresses. Reviewers noted that they found the perfect mattress at a reasonable price and rated their purchasing experience highly. The mattress firm is highly recommended because of the helpful, professional, and friendly staff. Customers also said they would go back to buy again because of the excellent service they received. Everyone should go to Ms. Jenae if they want the best shopping experience, according to one of the buyers. The customers' reviews recommend that Atilla is the person to talk to when one needs a mattress fitting their needs. The sales staff is polite, experienced, and knowledgeable. Every reviewer was happy with her purchases.

 

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Pros & Cons

PROS
recommend (44)
very knowledgeab ... (30)
very helpful (24)
great experience ... (22)
highly recommend ... (16)
great service (13)
very professiona ... (12)
great customer s ... (11)
excellent custom ... (10)
helped me (9)
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Cons
useless (1)

Mattress Firm River City Reviews: 500. Average Rating: 4.9

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