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Review Keywords Analysis

  1. US
  2. FL
  3. Jacksonville
Mattress Firm Town Center Parkway
Mattress Firm Town Center Parkway
Mattress Firm Town Center Parkway
Mattress Firm Town Center Parkway

Mattress Firm Town Center Parkway

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4474 Town Center Pkwy Suite 101, Jacksonville, FL 32246, USA Get Directions
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ABOUT   Services Excellence Summary

We work tirelessly to ensure you sleep soundly every night. How? After over 200 hours of training, our Sleep Experts tailor an individual solution for you. Shop confidently with the Love Your Mattress Guarantee(r). You'll also save on top American brands like Sealy, Tempur-Pedic, and Sleepy's. You'll get delivery and a 120-night trial(r), ensuring you receive the best mattress you need. People regularly mistake Mattress Firm for a mattress company. Mattress Firm is in the atch-you-with-the-right-mattress-for-you business. Mattress Firm has eased the sleep struggles for people for over 90 years. Mattress Firm has offered the perfect mattress at the best price. Mattress Firm was a small chain of specialty mattress stores in a few states. With over 2400 locations nationwide, we're always expanding our reach. We're just getting started as the company grows. After 80 hours of training, every Sleep Expert begins their career. You can't stop learning to train, something we believe. At Mattress Firm, we know that customers will get great service only if we take care of our employees. Our employees are excited to come to work every day, and they always put their best foot forward.

 

SUMMARY   Reviews Summary

The company's employees, including Earl, Chris, and Mike, have received numerous positive feedback from customers. They are described as very welcoming and meet the customers needs. The staff's patience and attention to detail while obtaining information about merchandise are commendable. Customers appreciated that the representatives helped them make informed purchasing decisions. Other individuals praised the fair agreements and the ability of the sales personnel to provide custom advice even split across multiple sessions. Shoppers felt that they were not under pressure or deceived by sales pitches and that all the information provided was trustworthy. Mattress shopping for most was an enjoyable experience and met their expectations due to superior customer service. Other representatives, like Rosemary, were seen as courteous and empathetic, even if they did not provide as much help. So the recommendations for future clients given the vast expertise really helped in making the best decision possible and for all these reasons.we can confidently recommend the mattress chain's customer service.

 

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very helpful (10)
recommend (7)
excellent servic ... (3)
great experience ... (3)
very knowledgeab ... (3)
highly recommend ... (2)
very personable (2)
very happy (2)
very informative ... (2)
great job (1)
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Mattress Firm Town Center Parkway Reviews: 100. Average Rating: 5.0

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