Professional staffKnowledgeable techniciansThorough serviceExcellent communicationExceptional serviceGreat resultsHardworking crewInformative serviceDetailed explanationsReliable service
About this business
One company can prove to be your single-stop plumbing and septic service provider. In 1978, Metro Rooter opened its doors, and it has since become one of the most respected plumbing companies in Florida. Metro Jax, Orange Park, and the Beaches are served by our commercial and residential plumbers. When there is a power outage or a significant storm, our competitors close. We will still be here for you. We are still legally operating in Jacksonville. The grease and septic waste is collected and processed in accordance with the law. Our plumbers at Metro Rooter can handle high-pressure vacuum, lift station service, digester tank cleaning, and grease traps, among other services. (Metro Rooter, A Wind River Environmental Company)
Reviews Summary
The reviews reveal consistent 5-star service from Metro Rooter, with a high level of professionalism. David Wilson is especially praised, often for his thorough communication, which makes customers feel informed and confident. Many homeowners' comments testify to his dedication and exceptional service quality because he and the rest of the team are the best. The installation team has an expert approach, with one client stating that the team's work significantly improved their yard. Most small businesses and commercial customers are thankful for David Wilson's consistent, high-quality work, demonstrating his reliability as their "go-to" serviceman. His impression is strikingly uniform throughout the reviews, with many customers urging others to expect nothing less if they utilize his services. However, some clients feel that the company's services can be pricey; one mentioned that he was shocked by the bills and that emergency service costs more. However, the consensus is that the high level of service justifies the higher price.
Frequently asked questions
7 questions
Does Metro Rooter handle emergency plumbing services in Jacksonville, and what do customers say about their response time?
Yes, they offer emergency plumbing services, including after-hours emergency calls and sewer backup responses. Customers have praised their quick response, with one noting their ability to handle serious sewage blockages efficiently.
What do clients say about the work done by Metro Rooter, especially regarding their technicians?
Clients frequently highlight the professionalism and thoroughness of technicians like David Wilson, who is noted for his excellent communication and expertise. Many reviews mention the team's punctuality and the quality of their work.
Can I get septic tank pumping services from Metro Rooter in Jacksonville?
Yes, they provide septic services, including septic tank pumping, drain field replacement, and septic system installation. Customers have expressed satisfaction with their septic services, particularly praising the professionalism of the crew.
What are the hours of operation for Metro Rooter?
Metro Rooter operates 24 hours a day, seven days a week: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Does Metro Rooter offer water heater repair services?
Yes, they provide water heater services, including water heater replacement, repair, and maintenance. Customers have reported positive experiences with their water heater repairs, noting the technicians' knowledge and thorough explanations.
What types of drain cleaning services does Metro Rooter provide?
Metro Rooter offers various drain cleaning services, including main line cleaning, kitchen drain cleaning, and bathroom drain cleaning. Clients have appreciated their effective solutions for clogged drains and timely service.
Where is Metro Rooter, A Wind River Environmental Company located?