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  3. Jacksonville
PROSTAR COLLISION CENTER

PROSTAR COLLISION CENTER

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Open  7:30 AM-5:30 PM now
8655 Philips Hwy, Jacksonville, FL 32256, USA Get Directions
4.8
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ABOUT   Services Excellence Summary

Prostar Motorcars is a premiere one-stop-shop for Sales, Service, and Bodyshop. We're a Jacksonville-based family-run firm with 22+ years of experience. Our Sales Team prides itself on choosing and selling only the best cars, including BMW, Mercedes, Audi, Mini, Jaguar, Landrover, VW, Porsche, Lexus. Infiniti, Lexus, and Volvo. Your car is only as good as your financing, which is why our in-house Finance Team can help you find the lowest borrowing rates possible, regardless of your credit history. Our Service Team is ASE-certified and can handle any maintenance or repair request for your vehicle. Our mechanic team has the highest level of education and experience in the automotive repair business. Our team uses the latest technology to ensure that any repairs or maintenance are done as fast and ethically as possible. Our Collision Repair Team consists of I-Car Certified Technicians who specialize in parts (OEM + aftermarket) and luxury cars (BMW, Mercedes, etc.). Our crew uses only the most recent technology to ensure that your vehicle is repaired in accordance with manufacturer standards. All of our work is guaranteed for life, and everything we do is in production.

 

SUMMARY   Reviews Summary

Prostar and James have exceptional feedback. Customers got excellent service and impressive support, getting their cars back to pre-incident shape. This firm excels in customer service, probably due to James' efforts. Most consumers are pleased with the excellent part replacement and communication that the Prostar staff offers. The estimate and actual repair cost were significantly different with the insurance company approving the higher amount which is an indication that the firm is transparent. David and his team are commended for the 5-star service especially how hThey are efficient in dispatching work was done promptly, and they communicated before, during and after the repair. It is worth noting that the workshop is professional. The insurance company can easily recommend the workshop. When customers know their vehicles are being handled with the utmost care, the workshop stands out above its competitors. Customers who have been here previously can be recommended for great experience. As a new customer, it is an outright recommendation for a friend backButton Processing time is reduced; and customers get regular updates, ensuring the process is smooth. Customers have expressed satisfaction with the work as it is as good as the original. This workshop is recommended for any repair work. It is a good sign for the company when customers recommend their friends for their repair work. Though some clients still like their old cars, customers are highly likely to come back. The feedback provided also indicates the firm is customer-oriented.(patchleted).

 

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Pros & Cons

PROS
recommend (29)
highly recommend ... (15)
very professiona ... (7)
great work (6)
excellent servic ... (5)
kept me informed ... (5)
recommended (5)
great job (4)
attention to det ... (3)
strongly recomme ... (3)
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Cons
rude (1)

PROSTAR COLLISION CENTER Reviews: 102. Average Rating: 4.8

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