SafeTouch Security, the country's biggest independent communication-based alarm company. We got to be the best by innovating every day and promising fast response and unmatched value. We outperform all other alarm companies when comparing products, response times and service records. SafeTouch will always be your favorite. Get in touch with SafeTouch, the top independent security company around, and find out why. We continue to be the best because we innovate, provide fast response times and offer the best value. SafeTouch gives you MySafeTouch, where you can create alerts and tailor them to your needs, disarm or arm your system, watch surveillance video, review sensor and alarm histories, as well as check visitor activity. Downloading our free eBook, you can easily outsmart any burglar. Discover 8 secrets that burglars do not want you to know.
Reviews Summary
SafeTouch Security customer reviews biggest high point is its professional and knowledgeable technicians, most notably Shaun, Dave, and Matt. Customers often comment on the positive experience they had with the installation team. For example, a SafeTouch customer commended Matt and Dave for their professionalism, commitment, and respectfulness. The quality and certainty they offer resonate with another customer. Trusting SafeTouch yielded great results. Another customer praised the excellent service, which made the customer happy to recommend the company to others. Focus on excellent service details meant one customer was pleased because the technician explained every aspect of the security system to them. Most of the patrons were happy to recommend the company to others due to the technicians' professionalism and commitment. The name of one contractor who exceeded the standards was Shaun. The customer described the situation by saying, "Shaun was fantastic"..
Frequently asked questions
7 questions
What do SafeTouch Security clients say about the work?
Clients frequently praise the professionalism and knowledge of the technicians, highlighting their punctuality and thorough explanations during installations. Reviewers often mention specific team members like Shaun and Dean for their exceptional service and respect shown in homes.
Does SafeTouch Security offer emergency response services in Jacksonville?
Yes, they provide emergency response services as part of their monitoring services, ensuring quick assistance when needed. Reviewers have noted the team's fast response times during service calls.
What services does SafeTouch Security provide?
SafeTouch Security offers a range of services including Security System Installation (Complete Home Security Setup, Camera Installation, Alarm System Installation), Security System Maintenance (Regular System Checks, Battery Replacement, Sensor Calibration), Technical Support (Troubleshooting Assistance, System Upgrades, Installation of Additional Features), and Monitoring Services (Monthly Monitoring of Security Systems, Video Surveillance Monitoring, Emergency Response Service).
Can I customize alerts and monitor my security system with SafeTouch?
Yes, their MySafeTouch platform allows customers to create alerts, disarm or arm the system, monitor surveillance video, and check sensor and alarm histories, providing comprehensive control over security.
How does SafeTouch Security handle system maintenance and support?
They offer regular system checks, battery replacements, and sensor calibrations as part of their security system maintenance, along with troubleshooting assistance and system upgrades through their technical support services.
Is SafeTouch Security known for their customer service?
Yes, they are recognized for their exceptional customer service, with multiple reviews highlighting the professionalism, knowledge, and courteousness of their technicians during installations and service calls.
Where is SafeTouch Security located?
9600 Sunbeam Center Dr, Jacksonville, FL 32257, USA
Location & directions
Jacksonville, Florida
SafeTouch Security
Security Systems
Address
9600 Sunbeam Center Dr, Jacksonville, FL 32257, USA