My husband has a medical trust account with Bessemer which are constantly denying my husband request for medical and necessary items to live a healthy life. They have even questioned and denied prescriptions for medically needed items. If we would have known they were going to deny everything he needs that doesn't specifically say medical on the package he never would have signed his account over to them. For example shoes. He does not use the medical shoes he only uses Sketchers because they are light weight and comfortable for him and they usually only last 3 months or so. It cheaper to go with Sketchers than purchasing the medical shoes but they constantly deny him the right to choose which shoes he needs if the trust account pays for them. Thats only one of many examples we have.